Harbro Sales & Service Inc - Service Center
Whitinsville / Webster, MA
1,003 Reviews of Harbro Sales & Service Inc - Service Center
Harbro auto is an incredible company that strives for number one in customer satisfaction, and they are doing a great job at that! I always get my work done by their service techs. I have never had a pro number one in customer satisfaction, and they are doing a great job at that! I always get my work done by their service techs. I have never had a problem with the work performed by them. love Harbro More
I have been to Harbro Auto on many occasions for service to multiple vehicles to include my personal and company vehicles. Harbro has consistently provided prompt service and quality work. The employees of to multiple vehicles to include my personal and company vehicles. Harbro has consistently provided prompt service and quality work. The employees of Harbro strive for excellence in day to day operations. Customer service has been exceptional and I will continue to be a customer for many years to come. More
I do not have much if any knowledge of cars. i have been having my car serviced at Harbro since i purchased it in late 04. From a simple oil change to a 2 day job changing a timing belt Harbro has gained my having my car serviced at Harbro since i purchased it in late 04. From a simple oil change to a 2 day job changing a timing belt Harbro has gained my trust with my vehicle and my loyalty as a customer when Im in need of automotive assistance. More
Any time I need to get my car serviced, I never have a problem with getting an appointment. Chris is always ontime with the service, and keeps the interior of the car very clean. He is very good at explai problem with getting an appointment. Chris is always ontime with the service, and keeps the interior of the car very clean. He is very good at explaining what was serviced and notifies me if more work is going to be needed. More
I wanted to express my appreciation to the dealership for a job well done. I would highly recommend them to anyone . I've purchased two vehicles from them and have most of my service done there as well . Hon a job well done. I would highly recommend them to anyone . I've purchased two vehicles from them and have most of my service done there as well . Honestly they are the most consistent dealership around in both customer service and with the high quality vehicles they sell.I'll never buy a new vehicle again ! More
Great group of people to work with. Harbro service is all about customer satisfaction and making sure you are in a safe vehicle. I bring my vehicle in for regularly scheduled oil changes and the servi all about customer satisfaction and making sure you are in a safe vehicle. I bring my vehicle in for regularly scheduled oil changes and the service team always goes beyond to make sure my vehicle is in top operating condition. They are responsive, easy to schedule, very, courteous, thoughtful, thorough and all-around good guys! More
We bought a 1 year old t & c minivan 5 years ago and have been very happy with it. We return there for all repairs and required service. People are friendly in both sales and service department. If I had any been very happy with it. We return there for all repairs and required service. People are friendly in both sales and service department. If I had any reservations, it would be the cost of service seems to be a little on the high side, but no complaints with their work. More
My husband and I purchased a 2002 Ford Taurus in 2004 from Harbro. They have always gone above and beyond in the service department and are very courteous and thorough. I would reccommend them to any from Harbro. They have always gone above and beyond in the service department and are very courteous and thorough. I would reccommend them to anyone. We would definitely buy from Harbro again. More
All work done was explained and given reason why. Made All work done was explained and given reason why. Made us aware of all warrenty issues applicable and kept our costs down as low as possible, s All work done was explained and given reason why. Made us aware of all warrenty issues applicable and kept our costs down as low as possible, sometimes "0". Friendly to talk to and get answers from. Not your usual "Ho-Hum" dealer, they go the extra step that makes the difference. Thank you Harbro; More
Took my Audi in to have an exhaust leak and rear brakes looked at. Was told I needed a complete new stainless steel exhuast - $1500. a second shop replaced three bolts, three nuts and did it in 30 minutes looked at. Was told I needed a complete new stainless steel exhuast - $1500. a second shop replaced three bolts, three nuts and did it in 30 minutes. I would have gladly paid $100 for them to fix the exhaust. Stainless steel exhaust systems don't rust through. The other shop was also able to do the brakes for $200 less than Harbro quoted. --UPDATE-- To their credit, I did receive a phone call from one of the owners (Mark Hare) regarding this review and he wanted to hear about my experience directly. Clearly he was quite concerned and assured me that steps would be taken to ensure this wouldn't happened again. This review is based on my experience with this dealer, but as they say: "Your milage may vary." More