Harbro Sales & Service Inc - Service Center

This is our second vehicle purchased and serviced at Harbro and I am more than pleased. When buying a used car(or minivan in my case) there are always, eventually some problems that arise. Kent has alwa Harbro and I am more than pleased. When buying a used car(or minivan in my case) there are always, eventually some problems that arise. Kent has always managed to provide prompt and exceptional service with each of my visits. He has even taken the role of my fathers mechanic, as I have obviously recommended him and his service team to everyone I know. I look forward to this and many more years of service with Kent, his knowledge, his smile, and his team at Harbro service. More

As soon as you step on the lot at Harbro you are greeted with friendly smiles and a "How are you today,". They don't ask because it's their job, they ask because they care. I have been a patron of Harbro fo with friendly smiles and a "How are you today,". They don't ask because it's their job, they ask because they care. I have been a patron of Harbro for almost 20 years. My father bought his first car there when I was 14 and their service was nothing but exceeding then too. It has been my experience that Harbro only hires people with genuine qualities so the Harbro name stays true. My latest meeting with Harbro had me dealing with a young woman named Karen. She was very honest and to the point as well as friendly. What else could you ask for when dealing with financial matters in this dire times I asked many questions about how the work was to be done and how much and also changed my mind but still she kept to her guns. In the end I got the best result for me and if I could rate Harbro higher than 5 I would, but Karen would easily get a 10. More

After noticing a funny sound when starting my car today i took it to harbro in webster MA. i showed up with out an appointment or call ahead and they were able to quickly diagnose the problem and repair it s took it to harbro in webster MA. i showed up with out an appointment or call ahead and they were able to quickly diagnose the problem and repair it so that my vehicle was safe to drive. they really came through. Kent got me a great price and repaired my vehicle within the hour. i really appreciate everything they do in webster to keep my car safe on the road. thanks! More

Recently I had my 2004 Jeep serviced before the winter driving season. Engaging with the Harbro team was smooth and efficient. They provided a courtesy call when my vehicle was ready and provided a detai driving season. Engaging with the Harbro team was smooth and efficient. They provided a courtesy call when my vehicle was ready and provided a detailed report on the condition of my vehicle. Moving forward I will continue to use the Harbro team for any and all of my repair/service needs. More

We're on car number four from Harbro, and we continue to be thrilled not only with our purchase of the vehicles, but also of the outstanding maintenance and service we receive there. Our cars last because be thrilled not only with our purchase of the vehicles, but also of the outstanding maintenance and service we receive there. Our cars last because Harbro helps us to take good care of them, and always with a smile. Thanks Harbro! More

Kent not only took care of my repair and sticker I needed for my Mitsubishi Eclipse, he also arrainged for Harbro to buy back my 2004 Dodge Ram pickup truck that I no longer needed. His Customer Service once for my Mitsubishi Eclipse, he also arrainged for Harbro to buy back my 2004 Dodge Ram pickup truck that I no longer needed. His Customer Service once again exceeded all of my expectations! The mechanics that work for Kent always diagnose my repairs with percision and in a timely manner. I feel like a part of the Harbro family when I walk thru the doors..always greeted by my first name, and leaving there confident that my vehicle is in good hands! Kent emailed me the next day with my repair cost and approval - again above and beyond! More

More times I thought I was in some kind of a mess when I entered this establishment only to find that I was taken care of in the best possible way. These people are friendly, professional, helpful, and trus entered this establishment only to find that I was taken care of in the best possible way. These people are friendly, professional, helpful, and trustworthy. I originally bought the car there over 4 years ago, and have been given the the best service I have ever received anywhere. They bend over backwards to make sure you understand your options, and somehow always resolve your problem for you quickly and satisfactorily. I will go nowhere else for service, and nowhere else to buy a car. Anywhere else I've ever done business, I've felt I had to be wary of double-talk and watch out for the gotcha that comes along in every deal. At Harbro, I feel that they are upfront and honest. And after you buy the car, they will not leave you hanging. More

I was originally introduced to Harbro back in 2006 when I purchased my 2003 Honda Accord from their Webster dealership. The sale was smooth and I didn't feel like I was forced into purchasing a vehicle that purchased my 2003 Honda Accord from their Webster dealership. The sale was smooth and I didn't feel like I was forced into purchasing a vehicle that I did not need. After the intial purchase, I decided to bring this vehicle along with my mini van for preventative work and have been taking both vehicles to the Webster service center religiously. The customer service is impecable and the service mgr, Kent, explains the work done and goes out of his way to ensure that I'm not paying or have had to pay for work that's not needed. I have owned vehicles for the past 18 years and have yet to encounter a dealership/service where they place the customer first. Phil m More

I'm a long time customer of Harbro Auto and they've always treated me and my family with great respect. They diagnose and correct the problem in a timely manner and the costs are reasonable. It's a always treated me and my family with great respect. They diagnose and correct the problem in a timely manner and the costs are reasonable. It's always nice to go where "everyone knows your name". More

Great timing. Great price. Quality work. Skilled technicians. They did a great job on my car and I would highly recommend them to my friends and associates. Chris Gagnon is a very professional emplo technicians. They did a great job on my car and I would highly recommend them to my friends and associates. Chris Gagnon is a very professional employee and made sure the work done by the time he said it would be done. I had the work done about a month ago and there is no defects. They also taught me things about my vehicle I didn't know prior. After my service, I received a few papers on general maintenance that I should have done to the vehicle at certain mileages. Great information that other companies haven't provided in the past. Now I have something to cross-reference to take care of problems before they occur. I am very satisfied with this company overall. More