Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,461 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,461 reviews
September 10, 2022
Today on a whim I decided it was time to go car shopping. I have a few friends who have bought from Harbro in Northbridge MA so that’s where I headed. I was lucky enough to have been paired up with Ken Judso I have a few friends who have bought from Harbro in Northbridge MA so that’s where I headed. I was lucky enough to have been paired up with Ken Judson. He never for one moment made me feel pressured, or rushed considering I went there with NO idea what I was looking for. The only direction I gave him was it needed to be good in the snow, good on gas, and not cost a ton of money to fix. He showed me several options and I test drove 2 of them and purchased the second one, a 2019 Buick Encore that had very low mileage. I drove home in a new (to me) car, in just over 3 hours from start to finish. Ken went over every feature, paired my phone, so showed me where all the buttons and gadgets were located. Ken was in the middle of trying to eat his lunch when I showed up and he didn’t hesitate to put it away and help me find what I was looking for. They took my car in for my trade and I am satisfied with the trade in amount they gave. I highly recommend going to see Ken and company if you are looking for a stress free buying experience! Thanks again! More
by Barbara
Employees Worked With
Ken Judson
September 09, 2022
Harbor is my go to for all my service needs. Always outstanding. Easy great people to work with. Some who I am proud to say are friends. Always outstanding. Easy great people to work with. Some who I am proud to say are friends. More
by christinebykowski
Verified CustomerSeptember 08, 2022
I had an awesome experience with Harbro Motors in Northbridge. They were very helpful - had good answers to all of my questions. They were not pushy at all which meant alot to me. I would definite Northbridge. They were very helpful - had good answers to all of my questions. They were not pushy at all which meant alot to me. I would definitely recommend them to anyone looking for a new vehicle ! More
by Simbicat
September 07, 2022
Great customer service. Worked hard to find me a loan. Was very receptive when I had a couple of minor concerns about the vehicle, fixed them quickly and gave me a loaner wh Worked hard to find me a loan. Was very receptive when I had a couple of minor concerns about the vehicle, fixed them quickly and gave me a loaner while they were doing the work. Great experience and I look forward to doing business with them in the future. Thanks guys. More
by jgvader79
September 02, 2022
Everything we've brought a vehicle for repair, the service has been top notch! Aaron has been great about keeping us informed regarding the cost and service time. We couldn't ask for more. Thanks agai service has been top notch! Aaron has been great about keeping us informed regarding the cost and service time. We couldn't ask for more. Thanks again, Harbro! You'll be getting our business in the future. More
by Nskebos
Employees Worked With
Aaron Sylvester
August 28, 2022
Ken and Mark took the time to listen to me and my car needs. Ken never gave up on me even after having test driven several cars. A car came in that fit my needs perfectly and he made sure to contact me. needs. Ken never gave up on me even after having test driven several cars. A car came in that fit my needs perfectly and he made sure to contact me. Love my new car! Thank you Ken and the Harbro team! More
by Dmlefort
August 25, 2022
One of the top concerns for Harbro employees is customers. Customer service is always great. Harbro employees are courteous, knowledgeable, and helpful. customers. Customer service is always great. Harbro employees are courteous, knowledgeable, and helpful. More
by CHRISTHERRIEN49
Employees Worked With
Other Employees :
Aaron Sylvester, Sean Connolly, Tracey LeBlanc
