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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,461 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,461 reviews

September 30, 2022

I have always received the best customer service and they always took care of my car! More

by MIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly, Ken Judson
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thats what we are here for! Thank you !

September 29, 2022

This is our fourth vehicle from Harbro. Quality cars and quality sales and service team. Never any pressure. More

by dean5084
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Judson
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Our whole team is so grateful for loyal customers like you.. we're happy that you are loving the new car! -Mark

September 29, 2022

Harbro will go above and beyond to make their customers happy. Mike and his team are so nice. I will gladly purchase another vehicle from them in a heartbeat. More

by gwenj505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thanks for your feedback. It's really important to us that we find the right vehicle for our clients. thanks again!

September 28, 2022

Nice truck reasonably priced . I felt Ken was very pleasant and easy to deal with. After I took delivery of the vehicle I found a few items that needed some attention. When I call More

by Dannypogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Judson
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Ken takes a lot of pride in what he does, so we are very happy to hear that you love your truck, and he was able to sort out any items that needed attention. In our industry, we find that it is more important how things are handled AFTER the sale than before... so I'm really glad you were satisfied as Ken helped work through any unexpected surprises! Best of luck with your beautiful truck. -Mark

September 28, 2022

Purchased 4 vehicles in the last two years from Harbro and haven't been disappointed yet. The service is great, fast and overall excellent. Thank you. More

by JCURINI3032
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thank you for taking the time to leave your feedback. We are thankful for people like you who keep coming back year after year. Best of luck, happy travels!

September 27, 2022

Any time my car needs an oil change or other service, I know Harbro can schedule me at a time and day right for me. Good people. Thanks again! More

by Joyce
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thanks for sharing! See you soon!

September 22, 2022

This place was so nice and easy to deal with they explained and helped with my every need and answered every question I had, such helpful staff and the owner mark is such a nice guy More

by Jeepqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah is such a peach love her , Sean Connolly
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thanks! I'm Mark, so this is nice to hear :) We really appreciate you taking a minute to drop us a line. We're looking forward to seeing you again! -Mark

September 20, 2022

Always a very customer friendly staff. Very thorough with vehicle maintenance. I am very happy with the service provided at Harbro. I would never hesitate to recommend. More

by Peggy LeMay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Our techs take pride in being very thorough... so this is great to hear! Thank you for taking the time to reach out. -Mark

September 16, 2022

When I call for service I’m able to get in with in 2 days More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah, Aaron Sylvester, Sean Connolly, Tracey LeBlanc
Sep 16, 2022 -

G responded

The team at both locations are great.

Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thank you! We know that when your car breaks, it's never a convenient time... so our team always wants to get you in asap! Happy we could help. -Mark

September 12, 2022

They are always so accommodating and respectful! Everyone is such hard workers especially Leah Anderson, Mark Hare and Jim Bonner. Thank you all! More

by MICHAELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Harbro Sales & Service Inc responded

Thank you for your kind words - it is especially nice for our teammates when they are mentioned by name. We appreciate you!

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