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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,461 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,461 reviews

October 05, 2022

The car was repaired in a timely manner and the sales and service staff were both great. More

by alfredgleonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Hi Al, we are happy to hear that both our sales and service teams were helpful. Best of luck with the car!

October 05, 2022

Aaron’s great! Thanks for always explaining about what you have to do with my car like 3 times to me!!! Haha. You’re awesome! More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester, Tracey LeBlanc
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Hi Christina, don't worry .. It takes Aaron 2 or 3 times to explain things to us as well! ;) Thanks for your review! -Mark

October 05, 2022

Always fast and reliable! I drop off my car at night for an oil change and pick it up the next day! Very convenient! More

by adupre1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thanks for taking the time to leave your feedback! It helps our whole team ! -Mark

October 05, 2022

Whenever there is a issue or a need for regular service, we are always treated well and with respect. This is a trustworthy dealership in both sales and service, and they stand behind what they sell. More

by Jimcadarette777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly, Ken Judson, Tracey LeBlanc
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Hi Jim, we are thankful for clients like you that have been with us for a long time. We're always here, if you need anything just let us know!

October 04, 2022

I called to set up an appointment for service and was scheduled without 2 days. I also found it very convenient to pay your bill on the website. You can pick up your car even after hours. More

by ROGSK1FAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thanks so much for taking a minute to leave your feedback. We are finding that many of our clients love the UniPay system, and it has made it super easy to allow after hours pickup as well. Glad it worked out well for you. -Mark

October 04, 2022

Took car for oil change and headlight connector price was good and service excellent Shawn Jeremy and Kevin where g reat More

by R90003
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly, Tracey LeBlanc
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thanks! It's great to hear that our service team was able to help!

October 03, 2022

Service is excellent they found the problem with my truck fixed it fast everyone was very courteous it's the only place to buy a vehicle. More

by wcs083.dw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Our service guys love a challenge! Happy to hear they were able to figure out the trouble with your truck. -Mark

October 01, 2022

Always aims to please. Efficiency at its best. Everyone's Always upbeat and pleasant to speak to. More

by ALJR0207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thank you for your review. We all are proud to give people a friendly place to come and feel welcome, when that's not always the case in this industry. Hope to see you soon!

September 30, 2022

Mike in Webster was absolutely amazing through the entire process! I had never financed a car before, I didn’t even know where to start, but something told me to stop in at Harbro and I am glad I did. Mike w More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikes sons, Mikes nephew
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Hi Ashely, thanks for your kind words. Mike is certainly the best! (He's my brother ;) It's been a pleasure working with you and making sure you got a great car.. happy travels! -Mark Hare

September 30, 2022

They’ve always been so helpful. Sales, service, office, rentals. They cleaned my car and it looked new again. I would never think of going anyplace else, I’m surprised they can even More

by Jah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thanks for taking a minute to share your thoughts. It really helps the whole team, and we are very proud of our reviews. Safe Travels!

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