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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,461 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,461 reviews

October 18, 2022

Great customer service. For one issue on my car, they advised me to go to another place that specializes in that particular repair. That really speaks highly to the integrit More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Oct 19, 2022 -

Harbro Sales & Service Inc responded

Mike, thanks for taking the time to leave your feedback. While we hope we are the best at everything, we aren't too proud to refer you to a specialist when it is the best thing for you! I'll make sure the service team knows they did the right thing! -Mark

October 16, 2022

After I took the delivery of my new truck I found a couple things I wanted them to check out. Jeremy was able to schedule the truck in the very next day. I dropped the truck off and left it in their h More

by Dannypogo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Harbro Sales & Service Inc responded

Thank you for letting us know that the service team was able to help! It helps our whole team when we get feedback. We appreciate you! -Mark

October 14, 2022

The service staff is always friendly, values my time and concerns, and returns my vehicle in its best shape. I never have to worry when something goes wrong because I trust this team. More

by lisavitello131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Oct 14, 2022 -

Harbro Sales & Service Inc responded

Hi Lisa, thank you so much for taking the time to leave our team some feedback. We appreciate you and your family! -Mark

October 14, 2022

I brought my 2011 Mercedes here almost six years ago and they are the only ones I let work on my car. The entire service and management staff are fantastic friendly and fast! More

by HURSTKAREN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Oct 14, 2022 -

Harbro Sales & Service Inc responded

Hi Karen! I'm happy to hear that the service team got you in quick and fixed the mercedes. See you soon! -Mark

October 12, 2022

They were wonderful and I’m glad I didn’t go anyplace else. I highly recommend Harbro 100% More

by coemee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Judson
Oct 13, 2022 -

Harbro Sales & Service Inc responded

We are so thankful that your friend sent you in to meet Ken! As small family business, it means a lot to us when our clients send their family and friends. Enjoy the Subaru! -Mark

October 11, 2022

Courteous flexible timely communicates completely. Professional trustworthy and helpful A great experience. Will return again More

by Zralok2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Oct 13, 2022 -

Harbro Sales & Service Inc responded

Thanks for reaching out and leaving our service team a review. It helps a lot! -Mark

October 09, 2022

Excellent dealership Kenny was awsome as usual everyone I met was awsome and and super fast with the process and very punctual excellent first experiance!!!!!!! More

by jobomba36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Judson
Oct 13, 2022 -

Harbro Sales & Service Inc responded

Thanks for coming in again to see Ken find a car for your daughter.. hope she is loving it! Safe Travels! -Mark

October 08, 2022

My new family car dealer from start to finish everything was a plus service I will be back More

by dageorge75
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jude Wassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Harbro Sales & Service Inc responded

I'm happy to hear that the webster team lived up to your expectations! Thanks again! -Mark

October 06, 2022

Good to deal with. Just didn't find the car my son wanted. Seemed pleasant and responsive. More

by slushie615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Judson
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thanks for coming in! We are always happy to try to help!

October 05, 2022

I purchased my vehicle from Harbro in 2019 and they’ve been excellent to work with! I have it serviced in Whitinsville and they’re always accommodating, understanding, and friendly. More

by CHELLZ1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Oct 07, 2022 -

Harbro Sales & Service Inc responded

Thank you for coming in! We're happy to hear that the car is working out well for you... see you soon!

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