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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,461 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,461 reviews

December 06, 2022

The very best in customer care! The service department is excellent. Wouldn’t buy a car anywhere else! More

by gcrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Thank you for your kind words. We appreciate you! -Mark

December 06, 2022

I have been buying cars from Harbro for more years than I can remember. From sales to service Harbro staff go above and beyond for their customers. I have never had a staff member be anything but polite, eas More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Linda, I'm thrilled to hear that our team has been taking care of you for all these years. Folks like you are the reason it has been such a pleasure to open the doors for all these years. We'll see you soon! -Mark

December 06, 2022

Great service and follow up. Harbro has done service on my cars for several years and has always delivered excellent results! More

by Scott Buma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Happy to hear that the service team continues to live up to your expectations! Thanks for the feedback! -Mark

December 06, 2022

We love Harbro! This is the third car we have bought from them and every time we have gone there, they worked with us to get us the car that best suits our needs and More

by k_bottasso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi! We often hear stories about dealers trying to ignore the fact that every family has a budget that works for them. Our sales reps take your financial situation seriously, and we are always trying to work within what is best for you. I'm happy to hear that you've had great experiences. Thanks again, Mark

December 06, 2022

I will definitely go back when it's time for another truck. Great buying experience. More

by BHags
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Let us know when you need another truck! The sales team is always here to help! -Mark

December 06, 2022

HARBRO is an amazing team. From sales, to warranty, to oil changes, to random car questions. I have bought 4 vehicles from them, and will continue to be a loyal customer!! More

by LaurieB1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Thank you Laurie! We are always here to help, with WHATEVER comes up! Happy to hear from you! -Mark

December 06, 2022

Customer service is exceptional here. They take the time to explain the reason for any service and price. Honestly, the best experience I have ever had buying or repairing a car. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Ray, thanks for taking a minute to share your feedback. I'm happy that Sean and the team were able to take good care of you. See you soon! -Mark

December 06, 2022

Great dealership to work with. Both Sales & Service are professional with fantastic customer service. I have purchased several cars and SUV's there over the past 10 years and hav More

by dfrench3663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi! Thanks for sharing your experience! Happy to hear that all is well. We'll see you soon.. Happy holidays! -Mark

December 06, 2022

Excellent communication, fair prices, straightforward process. It is really nice to work with a dealership that values MY TIME! Thank you Harbro! More

by tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Harbro Sales & Service Inc responded

Hi Tim, one of the main complaints we hear about the auto industry is that other dealers get you into their showroom and wont let you leave for the whole day! We know that time is valuable, so we have trained our team to do as much as possible without you at the dealership... so that you can actually enjoy a day off if you are lucky enough to have one! Thanks for your feedback, and your business. -Mark

December 06, 2022

Harbro Auto is an extremely exceptional auto service center from the sales department to the service department. They are a family oriented business that places the greatest of value on treating their More

by scennap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly, Ken Judson
Dec 06, 2022 -

Harbro Sales & Service Inc responded

Pat. Thank you so much for your kind words. It has been our priviledge to serve you and to have you and Diane as friends and loyal clients of our family's business for all these years that have flown by.so quickly. Thank you for your trust and help through the years. Tim Hare

Dec 06, 2022 -

scennap responded

Tim, Our thanks goes to you. Pat

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