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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,461 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,461 reviews

January 13, 2023

Kept me in the loop and took care of the problem. Highly recommend them for sales and service. More

by mercxr71977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you, our service team works hard to make sure our customers know what is going on when their car is in for service. We understand how important your car is! Thanks for your business! -Mark

January 11, 2023

Sean and his service team are amazing. I would not trust anyone else. Sean is kind and honest when speaking to customers about what their vehicles need. More

by law422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim the mechanic, Sean Connolly
Feb 02, 2023 -

Harbro Sales & Service Inc responded

We're thrilled to have Sean on our team! Thanks for your kind words, I will be sure to share them with Sean. -Mark

January 06, 2023

They found a problem, made sure my car was safe and always do excellent work. More

by Ken King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you for leaving some feedback for our service team. We are always amazed at the things that they can do! See you soon! -Mark

January 05, 2023

Harbro is an honest business with honest people who work there. Harbro is fair and competitive with the prices and has Top Quality Service Personnel; Professional Customer Service and Sales and the Best veh More

by Yoyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
Feb 02, 2023 -

Harbro Sales & Service Inc responded

We take great pride in providing the highest quality vehicles, and I wanted to thank you for taking a moment to compliment my team. They work extremely hard to make sure everything runs smoothly! I appreciate your business. -Mark

January 04, 2023

This service department went above and beyond to save me from being without a vehicle for 5-6 days over the holidays. Their dedication to customer satisfaction is always first and foremost. More

by BAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Bonner, Sean Connolly
Feb 02, 2023 -

Harbro Sales & Service Inc responded

We certainly understand how important your car is, and I'm happy to hear that our team was able to get things resolved for you quickly! Thanks again! -Mark

December 30, 2022

Friendly staff quick service , I’ve been going to Harbro for at least 8 years and I’ve always encountered a good experience !!! Happy New Year 🥳 More

by jaredayotte245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you for the kind words! Hope your New Year has been amazing so far! -Mark

December 29, 2022

Really like my new vehicle. Price seemed reasonable and mileage was in the range I was looking for. More

by cruisin67
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly, Ken Judson
Feb 02, 2023 -

Harbro Sales & Service Inc responded

I'm happy to hear that we were able to provide what you were looking for! Thanks for your business! -Mark

December 29, 2022

Service staff responded quickly, took my car within a day of me calling. Friendly, attentive service! Use their service department for tires as well as car maintenance. More

by Donnagib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks for letting us know how your service went. Our service team works incredibly hard, and probably doesn't get the credit they deserve. Your feedback helps ! Thanks again, Mark

December 29, 2022

Very customer friendly, willing to work with their customers.. Very Personable, Not a pressured sales force.... Makes you feel like part of the family. More

by goomba.wm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonah Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bellerose
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks for the review. Our business is based on trust, and that never includes pressure. We believe that if a salesperson is trying to pressure you into a decision, it probably isn't the right one! Thank you for coming to Harbro! -Mark

December 28, 2022

Always excellent service and very polite to their customers,I purchased my car here at Habro and I bring my car here for all service needs. More

by apinkham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you for letting us know how we are doing! Happy New Year! -Mark

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