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Harbro Sales & Service Inc

Whitinsville / Webster, MA

Overview
Employees
Reviews
Vehicles
4.9
2,461 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,461 reviews

January 25, 2023

This dealership truly appreciates and respects their customers. The Car buying experience is honest and easy. The service departments at both locations are very accomodatiing. They are easy to recommend More

by mike.makara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagen Query
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester
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Feb 02, 2023 -

Harbro Sales & Service Inc responded

Hi Mike, I appreciate you taking the time to leave our team some feedback. We are very proud of how our crew treats our clients, and I'm thankful that you were satisfied! See you soon! -Mark

January 22, 2023

As always a great experience that’s why it’s my 5th car from this family run dealership. 10/10 service.! More

by Ggibbs6622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Bellerose
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Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you so much for your long term loyalty to Harbro. It was great to meet you and your family, and I look forward to many more! -Mark

January 21, 2023

Nick was such a big help with my car purchase! He was on top of communication and any questions I had. Harbro is definitely a welcoming dealership! I highly recommend them for any vehicle needs. More

by jmcarter9595
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Bellerose
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Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks for leaving some feedback for Nick. He is a great new addition to our team, and we are thankful to have him! -Mark

January 20, 2023

Quality people quality workmanship, great company to work with, would recommend them to anyone to buy a used vehicle. More

by uxbridgegibsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
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Feb 02, 2023 -

Harbro Sales & Service Inc responded

Hi! Thanks for taking the time to leave a review. It was good to catch up while you were in. Glad to hear that all the vehicles are serving you well.. see you soon! -Mark

January 18, 2023

Sean is ALWAYS so responsive and flexible! I really appreciate accommodations on short notice! Thank you all! Kelley Rice More

by KRICE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
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Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks for leaving your review.. Sean is one of our superstars! Hope everything is going well! -Mark

January 18, 2023

Well, I have always rated HARBRO 5 stars In Webster they need to re-hire AARON back with another mechanic. The only thing I will have done to my car there now is the oil change due to it being include More

by Christine Kelley
Recommend Dealer
Yes
Employees Worked With
Aaron Sylvester
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Feb 02, 2023 -

Harbro Sales & Service Inc responded

Hi Christine, We sure wish that Aaron had decided to stick with the car business, but after 20 years of solving car problems, he has moved on to robotics! We miss him too, he was a brilliant guy, and a great teammate. I promise we will do everything we can to provide the excellent service that you have become used to! We have several techs that are extremely capable, so I hope you'll give them a shot! -Mark

Feb 02, 2023 -

Christine Kelley responded

Yes I will, of course I have purchased many cards from Mike, and next time I need another I will go to him again! And for car issues, i shall give them also a chance!

January 17, 2023

Harbro has always been good to me, I highly recommend them, they work with people! More

by ornmarie130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Report | Print
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Hello, I wanted to thank you for taking the time to leave us some feedback. We are always happy to try to help give the best advice possible.. so I'm proud of our team for working through your recommended repairs with you. Have a great week! -Mark

January 14, 2023

Friendly staff, easy going. No sales pressure to buy a car. They let you test drive any car you’re interested in without sitting in the backseat with you like big box dealership More

by Colleen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Judson
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Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thanks Colleen. Our goal at Harbro is to give people a place that they can come and feel comfortable with every part of a deal, or car service. We are proud to be an alternative to the big dealerships, and we promise to never pressure anyone into a decision. I'm happy to hear that our team worked well for you! We appreciate your business! -Mark

January 13, 2023

Once again Harbro took care of all the issues we were having Thanks again for the great service. More

by JFCOGGANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Connolly
Report | Print
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Happy to hear that the service team solved your problems! Thanks for the review. -Mark

January 13, 2023

Well use go Webster no maintenance this time . Went whitensville first time there know me deaf hard of hearing will get use to it . Will be miss Aaron great guy service took time for me understand More

by jruszyk60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Valletto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Sean Connolly
Report | Print
Feb 02, 2023 -

Harbro Sales & Service Inc responded

Thank you John, for taking the time to leave us some feedback. I hope that both locations treated you well, and resolved any service concerns that you may have had. Thanks again for your business. Mark

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