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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,433 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,433 reviews

February 11, 2009

Took my Audi in to have an exhaust leak and rear brakes looked at. Was told I needed a complete new stainless steel exhuast - $1500. a second shop replaced three bolts, three nuts and did it in 30 minutes More

by FatalOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
Jun 03, 2009 -

Harbro Sales & Service Inc responded

We want to thank you for your honest review. We learn how to improve our business from customers that let us know they are not completely satisfied. We have always believed that "The bitterness of poor quality remains long after the sweetness of the low price is forgotten", and this is quite possibly why our service manager estimated your repairs using OEM parts, which are very expensive. In hindsight, because of the year and the mileage on your Audi, maybe we should have given you the option to patch or repair the exhaust, if possible. Even though you did not choose to actually do business with Harbro, because of your review, we will try to be more careful in the future to present more options when we quote repair estimates.

February 11, 2009

Mike & Tim Harr are the most professional, friendly and honest people that I have ever met! I had bought a Jeep Cherokee from them which I loved! Mike took the time to make sure I was making the right de More

by mdomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike & Tim Harr
February 10, 2009

In all our years of buying vehicles, we have never been treated like human beings. The people at Harbor where very helpful and ready to be there with any questions or concerns we may have had. When deali More

by Betty Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike and Loraine
February 10, 2009

Took my truck in and repaired it the same day. My alternator burned out and I had to get a tow. Harbro has always been honest and easy to work with, They also gave me a heads up on a broken shock, wh More

by nhd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : mike
February 10, 2009

Both my husband and I would recommend Harbro highly to anyone for any buying reason. We sing their praises to anyone who will listen and cannot wait until our children are ready to buy their 1st car. We More

by GACatanese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Harr, Mike Harr, Sharon (?) in office, Harry Malkasian
February 09, 2009

My husband and I were in need of a vehicle and was referred to go to Webster at Harbro for a rental car.Tim was very helpful and very friendly and assisted us. After awhile I fell in love with the Old More

by mom102461
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim
February 09, 2009

The service is very friendly there. I am a former customer having bought 2 mini-vans there after reachering to find the best place to go. I recieved a coupon for a free oil change in the mail from th More

by randr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : mike
February 07, 2009

Shortly after i moved to uxbridge i recieved a letter from Harbro Service and Sales. It was a coupon offering a FREE oil change to "our new neighbor". Obviously i wasnt going to pass up the offer, but i More

by chris24bobo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
February 07, 2009

harry went above and beyond to get my daughter the financing she needed to get a car and best yet she loves it. he did everything he said he would do to get the deal done and came through in the More

by bouch1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
harry
February 06, 2009

This is my second truck with Harbro. The service and care with my first truck had convinced me to not even think about any other dealer. I told Mike & his dad what I needed and what I wanted to spend. More

by Bob Warfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Hare