Harbro Sales & Service Inc

I brought my Ford Ranger in for service due to loud rotational noise that seemed to be coming from the right front. They were able to check the vehicle that evening and fit it in for an appointment the rotational noise that seemed to be coming from the right front. They were able to check the vehicle that evening and fit it in for an appointment the next day. Although they were not able to find the source of the noise because it had at that point subsided, the did recommend that I have two other repairs which I was aware needed to be done. the vehicle was ready for pickup next day. More

I purchased a used vehicle. The sales staff helped me find the right vehicle to suit my needs for myself and my family. They were more than agreeable in negotiating the items which needed to be taken ca find the right vehicle to suit my needs for myself and my family. They were more than agreeable in negotiating the items which needed to be taken care of on the vehicle, as well as price. They went out of their way to provide me a rental when all the parts were available to take care of my car. Their service department went above and beyond any expectations I could have had with regards to fixing everything which was agreed to. The work was completed in a timely manner with great care taken to complete all outstanding items. From the organized binder with all the necessary paperwork for my vehicle, warranty, etc I could not have been more satisfied with the experience. I was referred to Harbro by my daycare provider who has done business with this company for years. I can honestly say that I will continue to do business with them as well. I would not hesitate to refer them to my friends, family or business associate. More

It was a very pleasant experience; no issues occurred. I look forward to using the service options. Like the free oil change for length of time I own the car. look forward to using the service options. Like the free oil change for length of time I own the car. More

Kudos to Harbro Auto Sales and Service folks. Tony made the buying process work and the service folks (thanks, Andrea!) are pros. Tony listened to my needs and answered my questions. Their extended warr the buying process work and the service folks (thanks, Andrea!) are pros. Tony listened to my needs and answered my questions. Their extended warranty offers peace of mind. Harbro really makes it right, stands behind after the sale, too. Check them out. Well worth a drive from metrowest for my "new to me" Subaru. (Much appreciate that Harbro gives free Carfax report to back up the history). They work hard to keep number one for their customers. More

when I walked into the service office it was very clean and orderly, I was greeted warmly by both Dee and Karen. Karen was professional and courteous. I was given an oil change that was competitively price and orderly, I was greeted warmly by both Dee and Karen. Karen was professional and courteous. I was given an oil change that was competitively priced and they also checked my belts and fluid levels. I feel this was a great place to get service. More

a 2006 dodge truck was sold to me with 2 different size tires on it, one of the correct size (275-60r20)being on the driver side front, and 3 of the wrong size(275-55r20) pass. front and both rear. This ve tires on it, one of the correct size (275-60r20)being on the driver side front, and 3 of the wrong size(275-55r20) pass. front and both rear. This vehicle is a 4x4 and having 2 different size tires has damaged the front differential,u joints, and axles. when brought to the dealerships attention, their answer to me was," thats the way the vehicle came to us and we are only obligated take the one correct tire off and replace it with the 4th wrong size, at least you will have 4 of the same size". I told them the size tire they want to put on the vehicle(275-55 r20) was smaller than the size dodge recommends (275-60r20). because the rim is 20" dodge only has one size they recommend for the truck. Putting the smaller size tires on the vehicle would change the odometer, speedodomiter, get less gas mileage and make the engine work harder.as i told them when i bought the truck i am self employed and carry a lot of tools and drive a lot of miles. putting the smaller tires on is not a good option for me. I had to go buy the correct size tires and have them put on the truck so i could get back to work i already missed three days of work arguing with them. after several calls they finally agreed to give me half the money back for the tires i bought. this mistake on their part cost me $450.00 and three days work. they also agreed to fix the damaged front end. after waiting three weeks for parts i finally had to go to ther dealership again to get this issue resolved. they wanted to repair the vehicle under the extra warrenty i purchased from them when i bought the vehicle. so they were to put a used differential in and replace the axels, however they told me because the truck has a plow the warrenty company would not cover this damage or anything going forward, they sold me the truck with the plow on it and now they say i have no warranty. at this point they still haven't fixed the truck and i have no idea what is up with the warranty. this is going into the 4th week of waiting for the truck to be repaired and i am very unhappy with the whole experience with this dealership. More

Always friendly, efficient, always explain things clearly. We bought the car there 5 years ago, and it has run very well from the beginning and still does. They always make it clear what needs to be clearly. We bought the car there 5 years ago, and it has run very well from the beginning and still does. They always make it clear what needs to be done and why it will cost what it costs. When we bought the car, I compared the price with the Kelly and Blue Book values and the Harbro price was in line with those prices. More

I would just like to thank Mike Hare for working so hard to help me find a car that is dependable and affordable. I appreciate the effort that he and everyone else from Harbro put into finding me a great ca to help me find a car that is dependable and affordable. I appreciate the effort that he and everyone else from Harbro put into finding me a great car and I look forward to working with Harbro in the future. I was in a HORRIBLE situation prior to working with Harbro and I wasn't sure how I was going to get out of it, but some how these people were able to help me out and I am so grateful :). Thanks so much! Michelle Scully More

Dealer was able to service car on the next day after the break down, great turn around, Karen was friendly and up front about everything involving the service of my car. Dave, who I did not meet in person b break down, great turn around, Karen was friendly and up front about everything involving the service of my car. Dave, who I did not meet in person but saw his name on my service slip, did a perfect job on the repair. Brakes are better than ever and the car was returned to me just as clean as when i left it, even had the courtesy paper floor mat. I will definitely come back here for service! And will make this my first stop to check out the next time I am in the market for our next vehicle! More

My Town and Chrysler Mini Van needed outer tie rod ends and sway bar bushing kit. They explained why I needed it done and completed it in a timely manner. This is my 3rd car purchased there...and we just and sway bar bushing kit. They explained why I needed it done and completed it in a timely manner. This is my 3rd car purchased there...and we just love it! ~The Warren Family More