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Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,476 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,476 reviews
October 07, 2011
Josh was so nice to my family. He brought a rental car to my house when we had problem with the loaner we had. He was very nice and on time while we were busy getting ready for a party. Would recommend to my house when we had problem with the loaner we had. He was very nice and on time while we were busy getting ready for a party. Would recommend him to all my friends. More
by dicechica
Employees Worked With
Josh
October 07, 2011
Outstanding staff in all areas, friendly, pleasent and extremley knowledgable. The atmosphere is extremley friendly, they make you feel like family. When problems happen even beyound thier control they st extremley knowledgable. The atmosphere is extremley friendly, they make you feel like family. When problems happen even beyound thier control they stay on top of it even if it means going out of there way for you. This is a dealership I feel that I can trust and will be a repeat customer. More
by JRVJR
Employees Worked With
Tony, Andrea, Dan, Ethan
October 06, 2011
No matter what the issue or concern, Harbro always pulls through and takes care of their customers. They helped me in many ways with my car and worked with me so I'd be able to receive the vehicle that I r through and takes care of their customers. They helped me in many ways with my car and worked with me so I'd be able to receive the vehicle that I really wanted. I always see them working hard to meet customer expectations, and in my opinion they always exceed my expectations. I will always recommend them to everyone I know. They're great people and there is a reason they have been in business for so long. My whole family has purchased at least one car each from them and we will continue doing business with them. Great prices, top service, and genuine care for customers is Harbro's way. Harbro will take care of you, buy from them! More
by mjoubert25
October 06, 2011
I met Joshua Chamberland when I bought my Subaru wrx STi from him when he worked elsewhere several years ago. He is a really honest guy which is almost impossible to find in a car salesman these days. He's from him when he worked elsewhere several years ago. He is a really honest guy which is almost impossible to find in a car salesman these days. He's always kept in touch, calls out of the blue just to see how I am and how my family's car situation is, but he's not annoying like the people who work at Balise Subaru because he's not annoying. He has sold my family member a car and two friends cars since I purchased mine. Now that I'm going to be in the market in the next few months for a used car to use as my commuter I visited him here. He took me for a tour of the facility and once again I will be buying my next car from Joshua in the very near future! -Dave More
by Wrx2385750
Employees Worked With
Joshua Chamberland
October 06, 2011
I went into harbro to look for a used vehicle. I ended up talking to Josh and he talked with me for awhile and after a bit I found a car that fit me and my budget. Unfortunately my finances ended up not allo talking to Josh and he talked with me for awhile and after a bit I found a car that fit me and my budget. Unfortunately my finances ended up not allowing me to get it but I was so impressed that I sent my mother in and within a few days he had helped her get a vehicle when imperial said it would never happen. Love harbro and josh for the great customer service They always provide. More
by Bigtruxx12
Employees Worked With
Josh
October 06, 2011
Joshua was a great help with answering all questions we had on the vehicles we were looking at. He was pleasent to work with and very knowledgeable. Would buy a car from him again anytime! had on the vehicles we were looking at. He was pleasent to work with and very knowledgeable. Would buy a car from him again anytime! More
by kaweaton
Employees Worked With
Joshua Chamberlain
October 06, 2011
I WAS NOT ABLE TO BUY A CAR ,HOWEVER, MR.CHAMBERLAIN WAS VERY HELPFUL AND KNOWLEDGEABLE.HE PICKED ME UPAND GAVE ME ARIDE TO THE DEALERSHIP.HE HELPED ME OUT BY SHOWING ME THE DIFFERENT TYPES OF CARS WHICH WO VERY HELPFUL AND KNOWLEDGEABLE.HE PICKED ME UPAND GAVE ME ARIDE TO THE DEALERSHIP.HE HELPED ME OUT BY SHOWING ME THE DIFFERENT TYPES OF CARS WHICH WOULD BE BEST FOR ME TO PURCHASE.HE WAS ABLE TO SHOW ME THE STRENGTHS OF THE DIFFERENT CARS IN RELATION TO WHAT I WAS LOOKING FOR.HE DEFINATELY KNOWS HIS STUFF. More
by roy weaton
Employees Worked With
Josh Chamberlain
October 05, 2011
THIS IS THE FOURTH CAR WE'VE BOUGHT FROM "HARBRO" AND HAVE NOT ONLY BEEN SATISFIED BUT VERY PLEASED WITH THE SALES PERSONNEL AND THE SERVICE WE HAVE RECEIVED. "HARBRO" AND HAVE NOT ONLY BEEN SATISFIED BUT VERY PLEASED WITH THE SALES PERSONNEL AND THE SERVICE WE HAVE RECEIVED. More
by Mem and Pep
Employees Worked With
TONY WATERS
October 05, 2011
THE SERVICE DEPARTMENT IS ALWAYS VERY HELPFUL IN SCHEDULING AROUND OUR BUSY LIFE. THE MAINTENANCE OR REPAIR WORK IS ALWAYS DONE CORRECTLY, BECAUSE THEY HAVE THE EXPERTISE NEED TO DO THE WORK. SCHEDULING AROUND OUR BUSY LIFE. THE MAINTENANCE OR REPAIR WORK IS ALWAYS DONE CORRECTLY, BECAUSE THEY HAVE THE EXPERTISE NEED TO DO THE WORK. More
by Mem and Pep
Employees Worked With
ANDREA, DAN, ETHAN
October 04, 2011
Absolutely the best customer service I have experienced from a car dealership. Andrea actually called to remind me that I needed to bring my car in for service and had an appointment set up for me right a from a car dealership. Andrea actually called to remind me that I needed to bring my car in for service and had an appointment set up for me right away. Dan and Eathan are the best. They listen to your needs and get the job done. Couldn't be happier. More
by Michele19
Employees Worked With
Andrea, Dan, Eathan
