Harbor Nissan - Service Center

Typical oil change Just another great experience with Harbor Nissan, came in without an appointment for my oil change, greeted by very nice lady and they took care of ev Just another great experience with Harbor Nissan, came in without an appointment for my oil change, greeted by very nice lady and they took care of everything within an hour. More

liers was told I have a lifetime oil changes. truth is it's only free if u have a big sticker across ur back window. if u remove the sticker for better visi was told I have a lifetime oil changes. truth is it's only free if u have a big sticker across ur back window. if u remove the sticker for better vision u will be billed 31.00 for the oil change. was never told this and answer was so what we need ur money. will never buy or refer anyone to this place More

Service Visit 5 stars for Harbor Nissan! We arrived for routine service and we were greeted promptly, 30 minutes later we were instructed on what was serviced and 5 stars for Harbor Nissan! We arrived for routine service and we were greeted promptly, 30 minutes later we were instructed on what was serviced and we were on our way back home. The staff was kind, courteous, and very professional! More

Outstanding as usual My vehicle needed brakes replacement, as usual it was performed timely as promised and the quality of work is always above all. I thank Travis for m My vehicle needed brakes replacement, as usual it was performed timely as promised and the quality of work is always above all. I thank Travis for monitoring and insuring continued high quality of work. More

service problems While scheduling the appointment I was hung up on while on hold and placed on hold a second time without even talking to anyone. Eventually after 3 ca While scheduling the appointment I was hung up on while on hold and placed on hold a second time without even talking to anyone. Eventually after 3 calls to Harbor Nissan and 2 to Nissan corporate, I finally got scheduled for my oil change. It's through a Nissan service agreement otherwise I wouldn't have bothered with going to a dealership. I was told mornings were busy and might take up to a one and a half hours so I took their advice and scheduled for the afternoon. I arrived about 30 minutes early and it was a good thing that I did because they had no record of my appointment But they said not to worry because they weren't too busy and would "take care of me." I also took them up on their offer of a complementary car wash. At about the one and a half hour mark I inquired about my van which I has seen taken out of the service area about 15 minutes earlier. They said it was done and just getting washed. I asked again at after an additional 20 minutes and they brought the car around in another 5 minutes after that.. All-in-all, it took about a half hour longer than their worst-case morning scenario that I scheduled around. I noticed when I got home that the van still had bird poop spots on it (which I removed fairly easily) and the roof had not been washed at all. Apparently the free car wash is more of a side rinse. I would give them one star, but I guess it could be that the bad car wash caused some of the delay, although they didn't mention it when I took their offer. But considering all the hassles just to get the appointment which they didn't even record, the extra wait time and the bad car rinse, I think 2 stars is generous. More

Service Very friendly and helpful. Explained everything. Answered all questions and concerns. Cleanliness and had snacks available. Everyone was happy and c Very friendly and helpful. Explained everything. Answered all questions and concerns. Cleanliness and had snacks available. Everyone was happy and caring and a smile on their face. More

Service Review Excellent service from all members of the Harbor Nissan Staff. Very professional and extremely helpful. They are always polite at the dealership an Excellent service from all members of the Harbor Nissan Staff. Very professional and extremely helpful. They are always polite at the dealership and very friendly. Thank you all once again !!!! More

Great! Great service department and Travis Howell really does great at his job! Answered all my questions and followed up with me! I needed a rental and it w Great service department and Travis Howell really does great at his job! Answered all my questions and followed up with me! I needed a rental and it was no hassel easy out the door and on with my day! More

They Helped Me Out Discovered a large screw in a wrong place on my tire and was not happy about having to get a replacement after only 21K miles. Called and spoke to Mat Discovered a large screw in a wrong place on my tire and was not happy about having to get a replacement after only 21K miles. Called and spoke to Matt Cline who found that a replacement was in stock - and was ready when I got there. He also helped me get a better deal by signing up for the one on one rewards, which was brightened my mood considerably! The cashier who helped out was also very sweet and friendly - I wish I could remember her name, but she was from Hollywood, FL like me! They helped make a very bad day for me a lot nicer... More

Customer Service is second to none!!!! I drive from Ft. Myers all the way to Port Charlotte Harbor Nissan for a reason. The customer service is second to none. They are always attentive to I drive from Ft. Myers all the way to Port Charlotte Harbor Nissan for a reason. The customer service is second to none. They are always attentive to my concerns and I trust their expertise without question. The shuttle ride to Bob Evans and back is also very much appreciated. More