Harbor Nissan - Service Center

Very good Good experience great service clean facilities friendly quick and prompt service fair price prompt attention soon as you pull up curtious condiments c Good experience great service clean facilities friendly quick and prompt service fair price prompt attention soon as you pull up curtious condiments coffee snacks water More

Regular Maintenance/oil change I arrived ion time for my scheduled appointment. which was 8:15am. Everyone was very courteous. The work was finished by 9:00am. A very good experie I arrived ion time for my scheduled appointment. which was 8:15am. Everyone was very courteous. The work was finished by 9:00am. A very good experience. The name of the person that helped me was Michael. I do not know his last name. More

Service center My husband and I always used to go to another shop to fix our cars. It was a cheap shop and everyone we knew went there and got deals. Well the last My husband and I always used to go to another shop to fix our cars. It was a cheap shop and everyone we knew went there and got deals. Well the last time we went there our car just sat at the shop for a week and the shop never fixed it. Kept saying the part is on its way. I decided to call harbor nissan and our car was fixed within 2 days. The quality of employees at harbor nissan is amazing. Also there was no difference in price from the shop we used to go to. Jon at harbor nissan in the service center really made our experience beyond great. Thanks to him and his great customer service skills we will be back for sure! More

Not very happy I had an oil change last Saturday and told the service advisor my car sounded loud after I spent 600.00 on a required 60,000 mile service. He stated t I had an oil change last Saturday and told the service advisor my car sounded loud after I spent 600.00 on a required 60,000 mile service. He stated they could not do it but come back Friday with an appointment. Went back on Friday and it took two hours to decide it was my tires. I have tires for life. Then it took an additional two and a half hours to put the tires on. This is the ironic part. On my 24 point inspection all of the tires were rated an 8 but on the previous inspection they were a 7/6. How does tire tread increase in 6 months. After all this the service advisor stated I had to pay for the tires. He didn't even look at the record to see I have tires for life. Surprise!! What is most disappointing is I called twice and left messages for the service manager to call me but he never did. He had an advisor to call. If I wanted to talk to an advisor I would have left a message for him. It is very fustrating when every time i have a service done there is always a problem. Hopefully something can be resolved. Sincerely. More

They are too busy This was my first "less than great" experience with Harbor Nissan. I just came in for an oil change. There was mis-communication as to whether I sho This was my first "less than great" experience with Harbor Nissan. I just came in for an oil change. There was mis-communication as to whether I should wait or not. When I returned 2 hours later, my service had not been started. It was then taken quickly; so quickly that I was not confident that it got full attention. I would prefer to pay for oil changes and have a more complete evaluation. More

Oil change As always it was a pleasant experience. Just in for a free oil change. Watched through the window in the waiting room while enjoying free coffee and As always it was a pleasant experience. Just in for a free oil change. Watched through the window in the waiting room while enjoying free coffee and pastry. Hardly had time to finish the coffee when the job was done. All for free. More

Service dept. Travis was extremely helpful in explaining my situation....needed a new tire. Always had great experience with this dept. I have always recommende Travis was extremely helpful in explaining my situation....needed a new tire. Always had great experience with this dept. I have always recommended to "snowbird" when then need auto assistance. More

Oil change experience. Thank you so much Nissan for making the change of having to make appointments for your oil changes. The service was so much quicker. Thanks again. Thank you so much Nissan for making the change of having to make appointments for your oil changes. The service was so much quicker. Thanks again. More

Well Done The appointment took over three hours and the driver was very personable taking me elsewhere. Work was well explained and the woman where I pay was s The appointment took over three hours and the driver was very personable taking me elsewhere. Work was well explained and the woman where I pay was so friendly. It is easier to pay hundreds of unexpected dollars when the climate is positive and respectful. More

great did everything that was planned w/a professional and friendly manner. I will continue using Nissan service at Harbor Nissan. I have been completely s did everything that was planned w/a professional and friendly manner. I will continue using Nissan service at Harbor Nissan. I have been completely satisfied w/all aspects of their sales and service operatiopns. More