Harbor Nissan - Service Center

30,000 mile check up I came to Harbor Nissan for my oil change at 6:45 AM on 1/29/2012 and was asked if I had a appointment by someone other then Mike Morsey. I was told I came to Harbor Nissan for my oil change at 6:45 AM on 1/29/2012 and was asked if I had a appointment by someone other then Mike Morsey. I was told that it would take at least 2 -1/2 hours to get me into the shop and that it takes an appointment for an oil change. I have never been notified that an appointment was required for an oil change. Then came Mike Morsey to take my Service order and informed me that he would do his best to get me into the shop ASAP. I was complete with oil change and 30,000 mile check up in less then 2-1/2 hours. Mike was very pleasant to deal with and treated me with great customer courtesy. Had it not been for Mike with his good customer relationship, I would have left and never return to Harbor Nissan. I purchased my 2014 Maxima at your facility. Customer relationship ranks at a very high level me and most other people. More

Great service, outstanding Always able to get an appointment, service advisor. John is very knowledgeable, helpful and honest. The waiting room is always clean and comfortable Always able to get an appointment, service advisor. John is very knowledgeable, helpful and honest. The waiting room is always clean and comfortable and stocked with goodies. Whenever I've needed advice on service I know to come to Harbor Nissan. More

Pleasant, Professional, Responsive, Caring Our car was disabled, we had no where to turn. We needed our car back quickly as possible ... the car is a very important part of our daily lives. W Our car was disabled, we had no where to turn. We needed our car back quickly as possible ... the car is a very important part of our daily lives. We needed to know it would be fixed correctly the first time. we needed to have the repair be reasonable and fair for the money. The experience at the dealership met all our needs, calmed all our concerns and gave back to us the car we knew before it was disabled. (Jon Silva ... the best). More

excellent Excellent service. Friendly clean. Had no appt but I didn't have to wait. Always satisfied with service and will continue to tell friends and family t Excellent service. Friendly clean. Had no appt but I didn't have to wait. Always satisfied with service and will continue to tell friends and family to use Harbor Nissan More

it was GREAT!!!!!!!!!!!!!!!!!!!!! oil change 15000 mile checkup they were very friendly and professional prices were fair close by the house great coffee like the pastry over and out oil change 15000 mile checkup they were very friendly and professional prices were fair close by the house great coffee like the pastry over and out More

Oil Change I came in for an Oil Change because the screen was showing a warning. I didn't have an appointment but it was pretty early ~ 7:20 AM. I thought it wa I came in for an Oil Change because the screen was showing a warning. I didn't have an appointment but it was pretty early ~ 7:20 AM. I thought it was a little heavy handed to ask me to sign an agreement that I understood that it could take as much as 2 hours. As it turned out it only took about 45 minutes. The tire pressure was not corrected. I had gotten a low reading during the week and put air in myself but I couldn't put equal amounts in each tire. They still show the same pressure on the screen as I drove in with. Service was OK once I got over having to sign a contract. More

Very accommodating Went to Harbour Nissan for an express oil change only to find out you know need an appointment. I guess I didn't get the e-mail they sent out. Thought Went to Harbour Nissan for an express oil change only to find out you know need an appointment. I guess I didn't get the e-mail they sent out. Thought I drove over here for nothing and wasn't happy until Tony in service made everything right. He said he'd get me in but might take a little longer. Thanked him for his honesty and I don't mind waiting anyway. No big deal. A little over an hour later my car had an oil change and tires rotated with car wash. I've been in the hospitality business all my life and that's the way a company should do business. Thanks again to Harbour Nissan and Tony in service. You got it right. More

My visit was satisfactory, and uneventful, better then my la My only issue once again after A prompt and friendly greeting on arrival, I waited for more then one and a half hours, no updates of any kind. After t My only issue once again after A prompt and friendly greeting on arrival, I waited for more then one and a half hours, no updates of any kind. After two hours I saw my vehicle in the drive. It was complete, I was not notified. I then went to the desk and was told they would check in to it, then he said it looks like it is done. They then checked me out. More

Quick and easy Had my first oil change today on my new car. Service was quick and easy. I just pulled my car right up to the front, someone met me and told me to lea Had my first oil change today on my new car. Service was quick and easy. I just pulled my car right up to the front, someone met me and told me to leave my keys in the car and go to service desk and someone would take care of me. I told them I had an appointment and then went to sit in their waiting area which was super clean and stocked with drinks and pastries. It only took about 45 minutes and I was out of there. Great experience! More

Customer satisfaction Staff was courteous, professional and prompt. I had my oil changed. Came in early and I didn't have to wait a long time. Thx for your service. Staff was courteous, professional and prompt. I had my oil changed. Came in early and I didn't have to wait a long time. Thx for your service. More