Harbor Nissan - Service Center

Service Advisors Your service advisor, Mike Morsey, was very professional. He took time to explain what was probably going to be necessary to diagnose our problem and Your service advisor, Mike Morsey, was very professional. He took time to explain what was probably going to be necessary to diagnose our problem and the diagnostic fees that applied. I felt he was trustworthy and honest in his explanations and also patient with our description of the the perceived problem. He is an asset to your organization. More

Friendly , trustworthy sevice I have been going to Harbor Nissan for many years, and I still visit them, even though I do not currently own a Nissan vehicle. They have always gone I have been going to Harbor Nissan for many years, and I still visit them, even though I do not currently own a Nissan vehicle. They have always gone above and beyond for me, and have always given thorough and honest service for our vehicles. I will never go anywhere, or trust anyone more than Harbor Nissan. The Staff there is the best, bar none. Travis is always so helpful and patient, and he always offers a friendly smile. I also enjoyed using your online appointment service for the first time. More

Routine Service Turned into Nightmare First, I would like to say something positive. Check-in personnel at Harbor Nissan were very personable. However, we took our Altima in for a routine First, I would like to say something positive. Check-in personnel at Harbor Nissan were very personable. However, we took our Altima in for a routine oil change and tire rotation. We were told it had a "latch" recall and they would take care of it while the car was there (Friday, February 5th). Techs did not reset our oil change and tire rotation software so it still kept saying we needed an oil change and tire rotation (first complaint). On Monday, February 8th, we tried to open our hood and found we could not open it. So, this meant an unexpected trip back to Harbor Nissan. Once there, they tried to open our hood to no avail. To make a long story short, they had to remove the front tires, take off the grill, etc. to finally be able to get the hood unlatched and open. They told us it was a "faulty" latch, but we believe the tech didn't attach the cable properly (our opinion). We had to wait three hours while our car was being repaired. We were on vacation and leaving the next day to return home. Needless to say, we were very unhappy with Harbor Nissan. More

Team NISSAN is AWSOME!!! I purchased 3 cars from Harbor Nissan in 2015 and they treat you like you are the most important person on the planet. I have had dealings with Palm, I purchased 3 cars from Harbor Nissan in 2015 and they treat you like you are the most important person on the planet. I have had dealings with Palm, Mercedes, BMW, Honda, Cadillac and many others. Nissan just blows them all away. They really work as a team and they bend over backwards for you well after the sale is over; that is actually when the real service begins. If you need insurance and you do need insurance, Kaitlin has you covered. She has umbrella policies from home, cars, boats etc., you need it she has got it covered. From Sales, Finance to Service, they got your Back. Make sure yah tell' em, Dr. Sours sent yah. More

Great service! The service is always great! I feel very comfortable and trusting of the opinions of the Nissan service department. I feel I was able to convey my mes The service is always great! I feel very comfortable and trusting of the opinions of the Nissan service department. I feel I was able to convey my message in less than 25 words! More

We Love Harbor Nissan This was our 3rd service visit to Harbor Nissan since we purchased our vehicle. Each time our experience was awesome! Our Service writer Matt always t This was our 3rd service visit to Harbor Nissan since we purchased our vehicle. Each time our experience was awesome! Our Service writer Matt always takes care of us and we are in and out in no time. We have a 2 year old so this is a big help. Everyone is always so friendly and helpful. More

Service time My service tool a little more time than was expected. Although I had not complained I was given it complimentarily. Quite a welcome surprise. Thank My service tool a little more time than was expected. Although I had not complained I was given it complimentarily. Quite a welcome surprise. Thank you made my day! More

My oil Change and tire rotation. I went to get my regular oil change and tire rotation. They mentioned if I want to do my 15,000 mile service. I said yes! And we proceeded with that. I went to get my regular oil change and tire rotation. They mentioned if I want to do my 15,000 mile service. I said yes! And we proceeded with that. More

10,000 mile service When here last winter I had my previous Nissan to another dealer closer to my home in for a problem I was having. When I need my first service done t When here last winter I had my previous Nissan to another dealer closer to my home in for a problem I was having. When I need my first service done this winter on new Nissan I decided to drive farther than needed to have work done due to other Nissan dealer experience. More

Very helpful Nathan worked on getting me something that I could afford and stay in my budget. I came in for service on my 2014 Rogue Select and was able to upgrade Nathan worked on getting me something that I could afford and stay in my budget. I came in for service on my 2014 Rogue Select and was able to upgrade to a 2016 Rogue S. More