Harbor Nissan - Service Center

A top notch facility with excellent service. My vehicle was. A top notch facility with excellent service. My vehicle was ready within the time promised. Great job.l was also very appreciative of the courtesy wa A top notch facility with excellent service. My vehicle was ready within the time promised. Great job.l was also very appreciative of the courtesy wasch of my car. More

Great, fast, well communicated, knowledgeable I bought my car at Harbor Nissan, and I only go back to them for repairs and services. They are always so organized and thoughtful. I know we usually I bought my car at Harbor Nissan, and I only go back to them for repairs and services. They are always so organized and thoughtful. I know we usually have to make an Appt but my tire just went flat, so when I pulled up the guy said "No problem." I pulled up and talked to an admin inside, waited for a little bit and then my car was fixed! Great prices and great service, Harbor Nissan never fails to impress me! More

Finding out a problem with my Nissan Again, Jon Silvia excells in service. Thank you Jon for always explaining, listening and going out of your way for us in helping us with the service Again, Jon Silvia excells in service. Thank you Jon for always explaining, listening and going out of your way for us in helping us with the service of my pathfinder! Jon is very knowledgeable and goes out of his way to keep his customers happy and coming back! Thank you! Beth Wescott More

Repair service My truck was scheduled for a new driver's seat mechanism to replaced a defecty one. A service advisor took the order at the appointed time in a very My truck was scheduled for a new driver's seat mechanism to replaced a defecty one. A service advisor took the order at the appointed time in a very friendly manner and explained that it would take about two to three hours to complete the service. In reality it took two and a half hours. Great experience. Thank you More

Great Customer Service I gave this rating because, service improved greatly over my previous visit. Matt, manager and greeting technician, (female) and everyone inside the I gave this rating because, service improved greatly over my previous visit. Matt, manager and greeting technician, (female) and everyone inside the dealership were kind and helpful. More

Great service Tony Nye took care of my car an me bought second nissan at harbor nissan still great price great people Thank you Annmarie Mike vastarelli Tony Nye took care of my car an me bought second nissan at harbor nissan still great price great people Thank you Annmarie Mike vastarelli More

Best Ever- courteous and very efficient I found the service department to be very accommodating, friendly and very efficient. This was my first service call on my new vehicle and I was extr I found the service department to be very accommodating, friendly and very efficient. This was my first service call on my new vehicle and I was extremely pleased. More

I love Harbor Nissan When you go there you are always greeted with a smile and a hello. I am always treated respectfully and staff is very courteous. I recommend them to When you go there you are always greeted with a smile and a hello. I am always treated respectfully and staff is very courteous. I recommend them to everyone I know and expect that I will buy my next car from them. More

10:45 oil change 12:45, are you for real contacted everyday for 7 days for 10:45 appointment, arrived 10:30 "free"oil change took 2.5 hours. i guess if you do not have a appointment plan on g contacted everyday for 7 days for 10:45 appointment, arrived 10:30 "free"oil change took 2.5 hours. i guess if you do not have a appointment plan on giving up your whole day if you want your free new car OIL CHANGE. SO OVER THAT BULLSH-T. More

They forgot about me I was quoted an hour to "a little over an hour" by Mike, so we decided to walk down the road to get someone to eat. we came back a little past an hour I was quoted an hour to "a little over an hour" by Mike, so we decided to walk down the road to get someone to eat. we came back a little past an hour and I saw my truck in the service bay, raised up being worked on. About 10 mins later I went and looked into the service bay to see if they were still working on the truck, and they were actually lowering it to the ground, and I watched them drive the truck out of the bay. I went and sat down and I gave it 25 more minutes before the person I was will told me I need to go ask what is taking so long. We walked up to the counter, and asked Mike what the ETA is and he said he would find out in just a minute. After a few minutes went Jon asked the Mike if he wanted him to go check on the truck. Mike said no. A few more minutes went by and Jon asked someone to go check on my truck. He was told they already brought it around. Jon then proceeded to give me my paper work and told me to have a good day. I asked him for the keys to the truck to which he said, "Oh you don't have them already?" I told him, "No, I don't even know where the truck is. Are they going to pull it around?" He then had someone go find my keys and walk me to my truck. (I don't fault Jon at all. He was a nice guy and he was just trying to help Mike.) The guy that took me to my truck, didn't even know where it was. I found it myself. My appointment was at 10. I was quoted an hour to a little over an hour and we didn't leave until 11:47. Almost two hours for an oil change, WITH an appointment, because someone forgot to let me know my truck was done. I will have to seriously rethink driving 40 mins from Cape Coral to get my truck serviced here. Not worth the gas. Speaking of gas, I was promised a $25 gift card for going up to just test drive a car. I bought my truck that day. Never received my gift card. Way to go Nissan. More