Harbor Nissan - Service Center

Thoroughness I sat and watched thru the wait station window as the employees serviced my truck. They were thorough and observant as they inspected the mechanical p I sat and watched thru the wait station window as the employees serviced my truck. They were thorough and observant as they inspected the mechanical parts of my vehicle. I also observed the written report to be very accurate in evaluating the condition of my truck. More

had an appointment for a recall product. I made an appointment 3 weeks ago to have a fuel pump changed due to a recall. When I arrived to have the work done I was told that the part wasn't i I made an appointment 3 weeks ago to have a fuel pump changed due to a recall. When I arrived to have the work done I was told that the part wasn't in stock and would have to be ordered and a new appointment made. I don't understand why my appointment was made if the part wasn't in stock. Now I have to go to the dealer for another appointment when they get the part. More

Service - Oil Change and small repair I had an appointment for service for an oil change - advisors were very friendly and service was performed in a timely manner. I do have an issue that I had an appointment for service for an oil change - advisors were very friendly and service was performed in a timely manner. I do have an issue that I would like to address. I asked the advisor to please look at my front left tire/brake. There was a noise of metal hitting metal every time I hit the brake. He came out and told me this long winded story of how the tech said I needed new front brakes that they it was the rotors making the noise because I basically had no front breaks. Now I know it is their job to sell and being a female, this seems to happen often. I just had new brakes and new tires put on about 6 weeks prior to my appointment. I'm very disappointed in the honesty and integrity of the sales/tech team. I kindly stated that I just had brakes put on and he came back about 10 minutes later and stated it was another issue and to not worry about it because they would take care of it. Well not only did they not take care of it, but I was lied to. I would not recommend Harbor Nissan Service to anyone, this is not the first issue I have had there. I've discussed my concerns several times with the local manager, whomever that may be at the time. I have 2 Nissan vehicles at this time and think very highly of your sales staff. I would take a look at your service staff and reevaluate, as this could an issue with repeat sales/service. More

Timely oil and filter change. After being scheduled out several weeks by the online scheduling tool, I stopped by the dealership service department and asked if they could do bette After being scheduled out several weeks by the online scheduling tool, I stopped by the dealership service department and asked if they could do better as I was a few hundred miles over my oil change interval. They said sure and got me scheduled the next morning. More

Service was awsome Service was efficient & people were great.waiting area was clean.everything went about as smooth & effortless as possible. The people in service made Service was efficient & people were great.waiting area was clean.everything went about as smooth & effortless as possible. The people in service made me feel right at home More

road trip I had my car in for a oil change and some items that need to be taken care of,work was complete and I was on my way in about one hour. I had my car in for a oil change and some items that need to be taken care of,work was complete and I was on my way in about one hour. More

Superb Service from start to finish Harbor Nissan has an awesome service department! When I called at the last minute for an oil change, they squeezed me in the next day and while waitin Harbor Nissan has an awesome service department! When I called at the last minute for an oil change, they squeezed me in the next day and while waiting for my Frontier to be serviced, they discussed their plans and cheerfully modified them to include an early tire rotation because I was driving the car to Maine for the summer. The oil change was free because I display the "Harbor Nissan" sticker on my back window (brilliant advertising!) and the tire rotation was very reasonably priced. Not only were the service counter people polite and efficient, but my car was clean and ready in less than 45 minutes. More

Outstanding Performance Excellent, friendly, professional, efficient, courteous service. Updated re: progress of service status while waiting and service done in a timely man Excellent, friendly, professional, efficient, courteous service. Updated re: progress of service status while waiting and service done in a timely manner. I enjoyed the free courtesy car wash. More

Review Due to previously not being required to make appointments, one was not made. They did accommodate for 2 oil changes. However, they would not do the ti Due to previously not being required to make appointments, one was not made. They did accommodate for 2 oil changes. However, they would not do the tire rotation. More

Good Experience I dropped my car off for an oil change. It was quick and painless. The people were friendly and knowledgeable. Car was ready when they said it would b I dropped my car off for an oil change. It was quick and painless. The people were friendly and knowledgeable. Car was ready when they said it would be. More