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1,115 Reviews of Harbor Nissan - Service Center
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April 11, 2018
Oil change Easy in and out. Work done as expected. At my request, an estimate was provided for some future work from my vehicle. Comfortable waiting area. Easy in and out. Work done as expected. At my request, an estimate was provided for some future work from my vehicle. Comfortable waiting area. More
by Titan driver
Verified CustomerEmployees Worked With
Danielle Bennett
April 11, 2018
Frustrated with inconsistent service Brought my Nissan in for a modified 30,000 mile service. Advised them to BALANCE the tires after rotating them. When I arrived home I notice that a sm Brought my Nissan in for a modified 30,000 mile service. Advised them to BALANCE the tires after rotating them. When I arrived home I notice that a small plate on the front drivers side was missing( was asked later it was a tow plate cover). The item was ordered and replaced. Next when I got on the freeway to go to work. I felt a vibration inthe seat and steering. Upon my return i brought my Nissan back. I had the cabin filter changed and the Vibration issue addressed. Within minutes of my leaving i noticed the vibration was still there. Brought my Nissan back right away. They again advided me they had fixed the issue. Noticed on my way to the airport the issue with the vibration was still there. I just recently brought my Nissan back and they FINALLY got it right. This not what i expected from Nissan. Also i only take my car to Nissan no one else. No happy with my service, however i really enjoy my car. More
by lisacj56
Employees Worked With
Danielle Bennett
April 09, 2018
service great service ...timely visit...work requested completed...additional advice given for my other Nissan to schedule the next visit. my first time vis great service ...timely visit...work requested completed...additional advice given for my other Nissan to schedule the next visit. my first time visit went very well. More
by RONBOERING22
Employees Worked With
Chance Holder
April 09, 2018
Fantastic!!! Sentra Service and New Rogue Purchase Richard Bethea in the service department did a fantastic job. He helped get my 2013 Sentra Transmission replaced. He made certain it was paid for Richard Bethea in the service department did a fantastic job. He helped get my 2013 Sentra Transmission replaced. He made certain it was paid for by the aftermarket warranty company I had selected when I bought the car in Massachusetts. He made all the calls, negotiated with the warranty company, and he saved me lots of money. I got a new transmission for just my deductible.. ($150.00) While at the dealership I met salesman Richard Caracciola. I was thinking about adding an SUV to my driveway. Richard Caracciola. had tremendous knowledge of the vehicles, lease programs, purchase options, and took all the time I needed to make me feel comfortable with my decision. I drove off in a 2018 Nissan Rogue and could not be happier. My son now drives the 2013 Sentra with a new transmission and he loves it. I highly recommend Harbor Nissan, Richard Bethea, and Richard Caracciola More
by LEOTEBOW
Employees Worked With
Richard Caracciolo, Richard Bethea
April 09, 2018
Satisfactory Knowledgeable dealership. Good customer service, however the free oil change program that is no longer, is very poor business. Danielle was very nice Knowledgeable dealership. Good customer service, however the free oil change program that is no longer, is very poor business. Danielle was very nice and honest. More
by masuch13
Employees Worked With
Danielle Bennett
April 08, 2018
Outstanding service The service folks were very courteous and helpful. They explained the work that was performed and they performed the work quickly and at a good value. The service folks were very courteous and helpful. They explained the work that was performed and they performed the work quickly and at a good value. More
by Sebastian55
Employees Worked With
Alex Bowermaster, Robert Senters
April 06, 2018
Personnel and staff are great. This is the place in Charolette county to take your vehicle. Service and staff are great. Quality of service is the very best and everyone is respectf This is the place in Charolette county to take your vehicle. Service and staff are great. Quality of service is the very best and everyone is respectful. More
by TRENTONSMILEY42
Employees Worked With
Danielle Bennett
April 05, 2018
too long The oil change took too long and at the end of the experience they shared findings that require an additional visit that could (should) have been addr The oil change took too long and at the end of the experience they shared findings that require an additional visit that could (should) have been addressed during the oil change - disappointing and frustrating. My wife wanted to talk to a sales person about a Pathfinder (and a likely trade in) and could not find any Pathfinders to see nor a sales rep to talk to - amazing. More
by Stavrand
Employees Worked With
Don't know
April 04, 2018
Really good service! It sure is noticable how things have improved since my last visit.my wait certainly seemed a lot shorter. Billy was excellent and very friendly. Real It sure is noticable how things have improved since my last visit.my wait certainly seemed a lot shorter. Billy was excellent and very friendly. Really nice. More
by BRUCEHARDENBERG
Employees Worked With
Billy Pratt
April 03, 2018
Awsome My service was dealt with promptly, and the associate made sure my bill was correct. He advice me that my air filter was bad and I had him put in a ne My service was dealt with promptly, and the associate made sure my bill was correct. He advice me that my air filter was bad and I had him put in a new one. Thanks More
by NBRACK77
Employees Worked With
Tim Counihan
