Harbor Nissan - Service Center

Quick and courtious I always find my visit with Harbor Nisson fast and courtious. They are always respectful about getting it done if I need to be somewhere else for an I always find my visit with Harbor Nisson fast and courtious. They are always respectful about getting it done if I need to be somewhere else for an appointment always offer a ride and refreshments. More

Positive and Professional I won a free oil change at Harbor Nissan, to continue free oil changes for life you just let them put a harbornissan.com sticker in your window. Done I won a free oil change at Harbor Nissan, to continue free oil changes for life you just let them put a harbornissan.com sticker in your window. Done I found the general attitude of the dealership very positive, happy, and professional. Employees talking to customers and fellow workers with a smile and a calm positive attitude. If I were to buy a Nissan I'd buy it from Harbor Nissan. More

Maintenance/Customer Service I brought my car in for a oil change and rotation of my tires. My appointment was for 7:15 am. I arrived at 7:00 am and Scott Zimmerman waited on me r I brought my car in for a oil change and rotation of my tires. My appointment was for 7:15 am. I arrived at 7:00 am and Scott Zimmerman waited on me right away. When my car was being checked over, they found that I needed some other maintenance. Scott explained everything to me in great detail and about how much this would cost. I agreed to have all the maintenance completed. I then needed a ride and I had to be at my destination by 8:30 am. The gentleman that would of brought over was over 45 minutes away. Scott then requested another co-worker to take me to my destination and it happened. Scott called me when I could pick up my car and sent a driver over to pick me up. I feel that Scott gave my excellent customer service. His service goes above and beyond. More

Need to learn how to read. I had gone in to have my oil changed. I had stated when I arrived and during my phone call to make the appt. That I didn't want a certain tech to work I had gone in to have my oil changed. I had stated when I arrived and during my phone call to make the appt. That I didn't want a certain tech to work on my vehicle and I also didn't want them to touch my washer fluid. First thing, the tech I didn't want was the one who was going to work on my vehicle. I went to Scott who had already realized the problem and was correcting it. Well the new tech who was working on my vehicle didn't read on the RO which had stated don't touch the washer fluid and she proceed to add water to my washer fluid. I got up and went to Scott about this since we had already discuss this and I made them drain my washer fluid. Especially since I use Rain-X bug remover as my fluid. Travis the service manager got involved so I ended up getting my tire rotation on the house. But it shouldn't have to end like that especially since it was noted about not touching my fluid. This is the 2nd time I've gone in for my oil change since I had brought my brand new car. It happened the first time too. At least this time there was no oil left on my engine. More

Harbor Nissan a very good company I took in my car to have a seat belt problem rectified. There was staff on hand to greet me as I entered the service department. They gave me an estim I took in my car to have a seat belt problem rectified. There was staff on hand to greet me as I entered the service department. They gave me an estimated time that it would be ready and invited me to have a cup of coffee etc while I wait in the lounge. They worked to schedule and I was out of there as stated. The staff was vey good and tried their best to please me. More

Great fast perfect service Fast and perfect service. Great customer service. Would recommend the service department Easy to make appointment online. And friendly reminders. Th Fast and perfect service. Great customer service. Would recommend the service department Easy to make appointment online. And friendly reminders. They want five more words! Haha! More

Painless I like dealing with Joe Spratt in the service department. He always seems genuinely concerned that everything is taken care of properly and listens to I like dealing with Joe Spratt in the service department. He always seems genuinely concerned that everything is taken care of properly and listens to all my concerns. More

Perfect Always had good work there have bought cars there in the past and will continue to do so in the future, Hope to be shopping for a new car when 2017 co Always had good work there have bought cars there in the past and will continue to do so in the future, Hope to be shopping for a new car when 2017 come out another Rouge More

Great service Had an appointment scheduled and I arrived a few minutes early - no problem. Was met by service personnel and greeted. Took me into the Service Depa Had an appointment scheduled and I arrived a few minutes early - no problem. Was met by service personnel and greeted. Took me into the Service Department and they promptly and very politely got me signed in. Before I knew it, my vehicle was ready. They explained the service to my car and asked if there was anything else they could do for me. More

Very nice great customer service Everytime i visit there everyone is always polite,professional,and they make u feel like you matter and i will always go back for service and sales Everytime i visit there everyone is always polite,professional,and they make u feel like you matter and i will always go back for service and sales More