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Harbor Nissan - Service Center

Port Charlotte, FL

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1,115 Reviews

1,115 Reviews of Harbor Nissan - Service Center

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January 11, 2019

Oil change Dissapointed that Habor Nissan charged me before they checked my defroster. It would have been an excellent customer service experience if they had do More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Longo, Billy Pratt
Jan 11, 2019 -

Harbor Nissan responded

Lisa, we appreciate you taking the time to leave us a review & we are sorry to hear about your experience at Harbor Nissan. Our customers are very important to us. Please reach out to me directly so we can make your negative experience a positive one. Thank you. Sincerely, Melanie Cochran Owner Loyalty Manager (941) 629-1171 ext 237

January 01, 2019

10 K service The dealership employees were very attentive the minute I drove into the service drive. The vehicle was written up using a tablet computer and I was a More

by patfra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Cochran
Jan 02, 2019 -

Harbor Nissan responded

We appreciate the 5 star rating, Patfra! We are glad to hear you enjoyed your recent visit to Harbor Nissan. We appreciate your time and hope to assist you again in the future. Sincerely, Melanie Cochran, Owner Loyalty Manager

December 30, 2018

Oil change Excellent customer service. No appointment was made but did not have a problem taking the car for oil change, was quick and the price was good More

by Rjkrm1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Peterson
Jan 02, 2019 -

Harbor Nissan responded

Thanks so much for the 5 star rating, Rjkrm1234! We appreciate your time and please let us know if we can assist you in any other way, we are always happy to help. Sincerely, Melanie Cochran, Owner Loyalty Manager

December 29, 2018

Overall experience was good The folks at Harbor Nissan are friendly and helpful. The only aggravation was being called by them soliciting that I buy a new car. Really? At work? L More

by Care4mycar14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Nelson
Jan 04, 2019 -

Harbor Nissan responded

Care4mycar14, We are sorry to hear about your experience with Harbor Nissan. Our customers are very important to us. Please feel free to reach out to me directly if you would like to discuss this further. Thank you. Sincerely, Melanie Cochran Owner Loyalty Manager (941) 629-1171 ext 237

December 22, 2018

Wowzas Windows tinted, brakes replaced, oil change and tire rotation - y'all got me in and out in less time than originally promised. Did a great job and the More

by ChickenHead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Negoshian, Billy Pratt, Chance Holder, Melanie Cochran
Dec 27, 2018 -

Harbor Nissan responded

We appreciate the positive review, ChickenHead! We are glad to hear you left our dealership completely satisfied. Please let us know if we can assist you with anything else. Sincerely, Melanie Cochran, Owner Loyalty Manager

December 19, 2018

Excellent Service by Chance Holder Chance was an excellent service technician that exceeded me expectations on ensuring the work was completed in a professional and timely manner. I wou More

by finnemantj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Holder
Dec 20, 2018 -

Harbor Nissan responded

Thank you so much for the 5 star rating, Finnemantj! We truly appreciate your business and are glad you had an amazing experience with us at Harbor Nissan. We look forward to assisting you again soon! Sincerely, Melanie Cochran, Owner Loyalty Manager

December 19, 2018

Service my vehicle Great service very timely and helpful thank you so much Blaine Mitchell every one was pleasent to deal with from start to finish thank you very much More

by Blaine1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT CLINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Bethea, Steve Negoshian, Billy Pratt, Chance Holder, Melanie Cochran
Dec 19, 2018 -

Harbor Nissan responded

Blaine1971, Thank you for the 5 star rating! We are glad to hear you had an amazing experience with us at Harbor Nissan! We look forward to assisting you again soon. Sincerely, Melanie Cochran, Owner Loyalty Manager

December 14, 2018

good service Perfect service within estimate and done in promised time friendly staff and explained what was needed and communicated by phone when needed more inpu More

by reda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT CLINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2018 -

Harbor Nissan responded

Reda, thank you for the 5 star rating! Thank you for choosing Harbor Nissan and we hope to assist you again soon! Safe travels. Sincerely, Melanie Cochran, Owner Loyalty Manager

November 21, 2018

Super efficient. No up selling! Fast and easy service. Identified my problem and fixed it. I've never been disappointed and will continue taking my business to them. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MATT CLINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy morgan, Billy Pratt, Chance Holder
Nov 26, 2018 -

Harbor Nissan responded

Susan, we appreciate the 5 star rating! Thank you for shopping at Harbor Nissan! We look forward to working with you again soon!

November 18, 2018

Oil change I was told my car would be washed as part of my oil change. My car was not washed. I even asked if it had been washed and was told yes. The same bu More

by lbgurley1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 19, 2018 -

Harbor Nissan responded

lbgurley1, We apologize for the situation you are describing. We never want customers to leave our dealership unsatisfied. We want to make it up to you & owe you a free detail. Please reach out to me directly so that I can make that happen. Thank you & again we apologize. Sincerely, Melanie Cochran Owner Loyalty Manager (941) 629-1171 ext 237

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