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Harbor Nissan - Service Center

Port Charlotte, FL

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1,115 Reviews

1,115 Reviews of Harbor Nissan - Service Center

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February 15, 2019

Curtious and personal to us Service done as requested in a timely manner. It was our first time here. Things were clean and the people were friendly. The location of the dealer More

by SnowbirdJoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Fell
Feb 15, 2019 -

Harbor Nissan responded

Thanks for the positive review, SnowbirdJoe! Thank you for choosing Harbor Nissan! We look forward to your next visit. Sincerely, Brigett Hilston, Owner Loyalty Manager

February 12, 2019

Great customer service I took my car in yesterday and was provided great customer service. The young man that checked me in was very polite and helpful. I have dealt with Tr More

by Lillians2
Recommend Dealer
Yes
Employees Worked With
Travis in service
Feb 13, 2019 -

Harbor Nissan responded

Thanks for the positive review, Lillians2! We are glad to hear you had an amazing experience. Thanks for coming in and we look forward to your next visit. Sincerely, Brigett Hilston, Owner Loyalty Manager

February 06, 2019

Great Beat Nissan service department around Knowledgeable and efficient Thanks I will be back Highly recommend to anyone who needs it New tires where a More

by captmattmitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Pratt
Feb 07, 2019 -

Harbor Nissan responded

Thanks for the 5 star rating, Captmattmitchell! We are pleased to hear you had a terrific experience! We look forward to assisting you again in the future. Sincerely, Brigett Hilston, Owner Loyalty Manager

February 01, 2019

Friendly staff I took my car in for the front radar that keeps going off. They looked at it and said they didn’t have the part to fix it and the part is on back orde More

by Rminton
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Caracciolo, Richard Bethea
Feb 04, 2019 -

Harbor Nissan responded

Rminton, thank you for the 5 star rating! Thanks for coming in! We appreciate your time! Sincerely, Brigett Hilston, Owner Loyalty Manager

Feb 07, 2019 -

Harbor Nissan responded

We appreciate your feedback. The part is on a national back order and we have it set to call you as soon as it arrives.

January 30, 2019

Great service The service depart has come a long way. There has been a great improvement with time in and out. I will never take my car anywhere but Harbor Nissan. More

by Mr. Bruckshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Pratt
Jan 31, 2019 -

Harbor Nissan responded

Mr. Bruckshaw, thank you for the 5 star rating! Thanks for coming in! We appreciate your time! Safe travels. Sincerely, Melanie Cochran, Owner Loyalty Manager

January 24, 2019

Amazing Experience Once I arrived for my scheduled appointment, I was immediately taken in for registration. As soon as my information was registered, my car was taken i More

by Spurling1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Pratt
Jan 25, 2019 -

Harbor Nissan responded

Thank you for the 5 star rating, Spurling1! Thank you for choosing Harbor Nissan! We are pleased to hear you left the dealership completely satisfied. Safe travels. Sincerely, Melanie Cochran, Owner Loyalty Manager

January 23, 2019

Great service 👍 Have had a major issue occur while driving my 2017 frontier. I went to harbar Nissan the closest dealership. The process from the moment I arrived to More

by rampart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Kendall
Jan 23, 2019 -

Harbor Nissan responded

Thank you for the 5 star rating, Rampart! Thank you for choosing Harbor Nissan! Please let us know if we can assist you in any other way, we are always happy to help. Sincerely, Melanie Cochran, Owner Loyalty Manager

January 21, 2019

Out warranty Repair Chance worked with Nissan USA to have my transmission repaired out of warranty for a VERY fair price. I was shuttled to my home, provided a loaner an More

by JamesS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Edwards and the rental agent whos name escapes me, Chance Holder
Jan 22, 2019 -

Harbor Nissan responded

JamesS, thank you for the 5 star rating! Thank you for choosing Harbor Nissan! We are glad to hear you had an amazing experience! We hope to see you again soon. Sincerely, Melanie Cochran, Owner Loyalty Manager

January 15, 2019

Needed urgent service Greeted by helpful and friendly staff. Took me in without an appointment and solved my issue. I have used service here in the past and always exce More

by Curt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Peterso
Jan 15, 2019 -

Harbor Nissan responded

Curt, thanks so much for your 5 star rating! We are glad to hear you had a terrific experience! We truly appreciate your business and hope to see you again soon.

January 15, 2019

misleading advertising Harbor Nissan has a coupon out that says brake special for $195.95 and the note on it says "offer applies to value advantage brake pads and rotors." More

by george
Recommend Dealer
No
Employees Worked With
he said he was an assistant manager in service
Jan 15, 2019 -

Harbor Nissan responded

Thank you for the review George. We appreciate your feedback since it helps us improve our dealership experience. We recently sent out a mailer to our customers promoting our brake special that is going on. It states that for $195.95 you get our value advantage brake pads and rotors turned. To get brake pads and rotors replaced that would cost $315. Sorry for any confusion this may have caused. We appreciate your business and if there is anything we can do for you, just give us a call or stop by. Sincerely, Melanie Cochran Owner Loyalty Manager (941) 629-1171 ext 237

Feb 06, 2019 -

Harbor Nissan responded

My name is Brigett Hilston and I am the Owner Loyalty Manager and would like the opportunity to correct this. The Director, Steve Negoshian, said that if you brought that specific ad in he would honor it. We have 2 coupons, but that one you mentioned is not one of them. We appreciate your business. You can reach me directly at 941-629-1171 x 237.

Feb 14, 2019 -

george responded

I am the one who made this complaint. It says "offer applies to advantage brake pads and rotors." Nowhere is the words" turning rotors" even in the add. This add ran on your site for over a month. How many people took the "bait and switch" and ended up paying a lot more than the add said? Maybe you should read your own add

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