Back

Harbor Nissan - Service Center

Port Charlotte, FL

not yet
rated
1,115 Reviews

1,115 Reviews of Harbor Nissan - Service Center

Sort by
July 07, 2019

Tire replacement Service was greatly appreciated as was on short notice and only available matching tire in the area. Otherwise would have had to drive out of town wi More

by Thankful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Coleman
Jul 09, 2019 -

Harbor Nissan responded

HarborNissan Service Works Hard at providing excellent customer service. Thank you for sharing your experience.

July 01, 2019

Service department is less than satisfactory My service writer is Richard Bethea who is excellent he is friendly, knowledgeable and a overall great guy. That is not my complaint, my car has been More

by nikkihoward81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Bethea
May 07, 2019

Oil change Service is great and friendly. Careful attention is made to ensure dependable service of my Nissan I would recommend anyone to buy a vehicle from t More

by JESSGATLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Holder
May 08, 2019 -

Harbor Nissan responded

Your review is greatly appreciated as well as your five star rating. I am glad you enjoyed your visit with us & we thank you for choosing Harbor Nissan. Sincerely, Brigett Hilston, Owner Loyalty Manager

April 11, 2019

Service is consistently good but check your invoice I have been taking our Murano to Harbor Nissan for service since we moved to Port Charlotte. The service has been consistently good and timely. It’s More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Pratt
Apr 16, 2019 -

Harbor Nissan responded

Thank you so much for the positive review! We are pleased to hear you left the dealership completely satisfied. We hope to assist you again in the future, safe travels! Brigett Hilston, Owner Loyalty Manager.

April 11, 2019

Fast service I dropped my drop off thinking I had a big problem with rear end. It was nothing but I did need an alignment. Got oil change. Also. I like that Billy More

by Trucklover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Pratt
Apr 16, 2019 -

Harbor Nissan responded

Thank you so much for the positive review! We are pleased to hear you left the dealership completely satisfied. We hope to assist you again in the future, safe travels! Brigett Hilston, Owner Loyalty Manager.

April 03, 2019

Longer than preferred I have been in 3 times. each time the service department has had my car until 5pm. Doug has been great through out each process. However, Service tak More

by Bennett, C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech Mike, Doug Nelson, Mike Peterson
Apr 04, 2019 -

Harbor Nissan responded

Thank you so much for your feedback! We greatly appreciate it and look forward to working with you again in the future. Take care! Sincerely, Brigett Hilston, Owner Loyalty Manager

April 02, 2019

Tire Replacement Contract NOT upheld Old contract for free tires was not honored in full. My first replacement I received same tires which came on the car ..Michilins. Dealership refused More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AJ Bergers, Russell Knox, Zack Bolling, Steve Negoshian, Lee Titchworth, Scott Tipton
Apr 02, 2019 -

Harbor Nissan responded

Thank you for taking the time to tell us about your experience at our Port Charlotte dealership. We appreciate your feedback since it helps us improve our dealership experience. We strive for perfection in our service department, but I also understand that we aren't all perfect. What defines a bad situation is how we make it better, and that's what I am here for. I would like the opportunity to discuss your experience further. My name is Brigett Hilston and I am the Owner Loyalty Manager and my contact information is 941-629-1171 x 237 and my email is brigett@harbornissan.com

March 08, 2019

Service department First time using the service department and was very pleased with the attention given by the service manager. Plan on using this dealership in the fut More

by Stephen214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Pratt
Mar 08, 2019 -

Harbor Nissan responded

Thank you Stephen214 for the positive review! We are pleased to hear you had an amazing experience. We look forward to your next visit. Sincerely, Brigett Hilston, Owner Loyalty Manager

March 08, 2019

Great customer service and prices!! Everyone there is amazing! The service and sales staff are impecable! I highly recommend them! Ask for Doug or Travis for any service needs! Ask for m More

by Rdanello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Howell, Mike Longo, Russell Knox, Steve Negoshian, Brigett Hilston, Doug Nelson
Mar 11, 2019 -

Harbor Nissan responded

Thanks Rdanello for the 5 star rating! Thank you for choosing Harbor Nissan! We are pleased to hear you had an amazing experience. We appreciate the recommendation and look forward to your next visit. Sincerely, Brigett Hilston, Owner Loyalty Manager

March 04, 2019

60,000 maintenance Friendly, on time and charged exactly what they quoted without trying to up sell. Service called when our vehicle was ready and even washed it! More

by Rich33980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bethea
Mar 06, 2019 -

Harbor Nissan responded

Thanks Rich33980 for the 5 star rating! Thanks for coming in! We look forward to your next visit. Sincerely, Brigett Hilston, Owner Loyalty Manager