Harbor Nissan - Service Center

Recent visit For starterrs I havent been to Harbor Nissan in over 5 months. I have a HarborNissan decal on my window and ita not being honored anymore so I wont be For starterrs I havent been to Harbor Nissan in over 5 months. I have a HarborNissan decal on my window and ita not being honored anymore so I wont be back. More

False promises- "FREE" oil changes for life! After the service we didn't receive for our scheduled "free" oil change last month on one of the two Nissans we purchased at Harbor Nissan don't expe After the service we didn't receive for our scheduled "free" oil change last month on one of the two Nissans we purchased at Harbor Nissan don't expect any loyalty. In fact we will NEVER service , repair, purchase or recommend your dealership. Your false advertising is criminal - might want to change your Facebook commercial advertising free oil changes for life before you get sued. If there is a class action suit we are in. My husband could not get your free billboard off of both our Nissans quick enough! Kathleen Turner More

Excuses excuses Made very early appointment so I would not be too late for work. Needed an oil change and tires rotation. Took them for ever to get that done and when Made very early appointment so I would not be too late for work. Needed an oil change and tires rotation. Took them for ever to get that done and when I said something they blamed the slow service to employees not coming to work on time! On top of that they change the inventive program of NO MORE FREE oil change. They called the day before to confirm the appointment but never mention this! They also left a mess inside my car Very disappointing More

Very upset I purchased a new 2017 Nissan titan xd truck earlier this year. When i purchased the vehicle i was told over and over that my oil changes were includ I purchased a new 2017 Nissan titan xd truck earlier this year. When i purchased the vehicle i was told over and over that my oil changes were included since i purchased the truck from harbor Nissan. Today i take my truck to get my complimentary oil change only to be told no and that it will be a $400 charge if i want the oil to be changed. I spoke with the manager Steve regarding the issue just to be told that there was nothing he could do for me. I am very upset comsidering i was sold something that was basically a lie. Not planning on doing future bussiness with harbor nissan at this point. Expessialy consisering they wouldnt even do one oil change.when we were told we would get free oil . More

Pleasant Environment Danielle informed me of some changes Harbor Nissans service department is going through and I was definitely impressed! My car was vacuumed out and wa Danielle informed me of some changes Harbor Nissans service department is going through and I was definitely impressed! My car was vacuumed out and washed which has never been an option before and she was so kind to take me to my car after it was done being serviced in an area that was not congested and crowded from other clients coming in and out with their vehicles. Felt much more organized and customer focused. More

Expedient, professional service at reasonable cost. Was immediately greeted by service technician upon arrival who wrote up ticket for serving of my vehicle. Requested service was provided in a timely a Was immediately greeted by service technician upon arrival who wrote up ticket for serving of my vehicle. Requested service was provided in a timely and cost effective manner. More

You lost two customers Monday Charging now for oil changes- explained via phone but I’m not believing that the reason is to save the customer more money. Waited an hour and a half Charging now for oil changes- explained via phone but I’m not believing that the reason is to save the customer more money. Waited an hour and a half ( with an appointment) and no one keeps you informed of progress. Car wash resulted in damaged running board on drivers side and the wheels were not even wet let alone clean. Dealer rep that spoke to us about the damage was belligerent and unhelpful. He made my decision regarding future dealings with Harbour Nissan an easy one- no more... More

Oil and filter service Everybody was very couteous and knowledgeable. The work was done in a timely matter except for the complementary car wash which took a little bit of t Everybody was very couteous and knowledgeable. The work was done in a timely matter except for the complementary car wash which took a little bit of time, though I do not find any fault with that More

Change in policy of benefits We were Never notified about the change in policy of oil changes no longer being free. When you purchase a car and are told of certain benifits that We were Never notified about the change in policy of oil changes no longer being free. When you purchase a car and are told of certain benifits that come with the auto purchase then suddenly they are taken away that is very unfair.. At this point I would not purchase another car from you Danielle the service rep is fantastic and when we get another auto we will miss her a lot! More