Harbor Nissan

Do not trust this dealership Bought car with the understanding of free lifetime oil changes. Should have know it was a scam when their was not a contract. When I went to get oil Bought car with the understanding of free lifetime oil changes. Should have know it was a scam when their was not a contract. When I went to get oil changed they would no longer honor the deal. More

You didn't follow through with 3 promises you said you would Ursula West Gassert recomended you to us. She never received her $100.00 as promised. I was told I would get free oil changed and was told NO when I Ursula West Gassert recomended you to us. She never received her $100.00 as promised. I was told I would get free oil changed and was told NO when I went for my first one. When I talked to the used car manager and the service manager about it, they promised to send a $25.00 gift card. When I called a month later, they told me I will get it. That was six months ago and still waiting. Do you really think I will tell my friends to buy a car at your place? This was the first and last car I will buy from you. More

False advertising Purchased new 2017 NISSAN Murano and was promised lifetime oil changes. Never honored it by canceling it before I could use it. Will by my next Nissan Purchased new 2017 NISSAN Murano and was promised lifetime oil changes. Never honored it by canceling it before I could use it. Will by my next Nissan at Venice Nissan! More

Great experience I had driven by one day to just look at cars. No big plans to buy Nissan, was planning as other make. While there David David approached me and whe I had driven by one day to just look at cars. No big plans to buy Nissan, was planning as other make. While there David David approached me and when I told he I was just looking, he never pushed! I loved that! Outcome....complete turn around and got my Rouge. Everyone there has been fantastic. Had to get extra key made ($300) and even that experience was totally positive. Thank you Harbor Nissan. More

Promised free oil change for life. Never got ONE! When they sold me the car six months earlier, they promised that they would provide me an oil change for life. When I called for my first oil change, When they sold me the car six months earlier, they promised that they would provide me an oil change for life. When I called for my first oil change, they reneged on that part of the sales contract. They offered to provide a reduced rate oil change which is a comparable price of other service facilities. The service was fine although a little slow. I do think they did a good job. I'm surprised that they are allowed to discontinue a promise made during a sales contract without a lawsuit. Would have been better to honor the commitment made to existing customers and discontinue the oil change offers to new customers after a certain date. More

Keep up good work I'll be back O I'm so glad I brought my Hybird the going back soon oil change great people I well be buying my next car or truck there O I'm so glad I brought my Hybird the going back soon oil change great people I well be buying my next car or truck there More

"FREE Life Time oil change only $18.99" Customer Services; Way to many excuses to receive a positive review. Quality of work: I have to asked them multiple times to get ALL the work comple Customer Services; Way to many excuses to receive a positive review. Quality of work: I have to asked them multiple times to get ALL the work completed Friendly, yes Price: FREE life time oil changes $18.99 More

"Free oil change" We only went to harbor Nissan because when we moved here they offered free oil changes for life as long as we had their sticker on the back of the tru We only went to harbor Nissan because when we moved here they offered free oil changes for life as long as we had their sticker on the back of the truck. Went in for an oil change and they're no longer free. They got a bunch of free advertising from us and we got nothing in return. When we asked them to remove the sticker because they didn't hold up their end of the bargain, they refused and told us to do it ourselves. Very nasty customer service. This wasn't the first time they were rude to us. We will not be returning. More

Mixed review Very satisfied with this dealership's service department. From arrival to departure, I received friendly and competent attention. The negative part of Very satisfied with this dealership's service department. From arrival to departure, I received friendly and competent attention. The negative part of this review goes to the owners, who changed the policy of free oil changes for life. I bought my car and was given the free oil change promise. My first oil change came with a broken promise. Shame on you. More

Maybe My car obviously still has electronic issues as it is making a chirping noise whenever I turn it off. Hope the battery holds out, and my neighbors do My car obviously still has electronic issues as it is making a chirping noise whenever I turn it off. Hope the battery holds out, and my neighbors don't complain about the noise. Hate to have to go back. Just have a feeling this is going to be an ongoing electronic issue. More