Harbor Nissan
Port Charlotte, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Purchase of a vehicle Honest about price and wait time. Offer curriers to take you home. Go out of their way so you have a welcomed experience. Though there was a down part Honest about price and wait time. Offer curriers to take you home. Go out of their way so you have a welcomed experience. Though there was a down part with insurance coverage, was quoted a price and I signed off on it only the next day to get an email with a different amount. Amount was significant different. I had explained I would not go through the sale of the insurance cost was so high. I would find a less expensive vehicle in order to compensate for the increase. I was rested assured a good price so I went on with signing the deal. I called the next day as instructed by the email, this person wasn’t available. More
Very poor unprofessionalism by your service manager I went to the dealership in Port Charlotte Fl for a 9:30 appointment to have my drivers side door handle repaired. Device tech Chris came out and invi I went to the dealership in Port Charlotte Fl for a 9:30 appointment to have my drivers side door handle repaired. Device tech Chris came out and invited me in while he took charge of my car after telling him why I was there. I went into the lounge area while waiting for my car. 45 minutes to an hour went by and during this time Mr Negoshian walked through and looked my way with a smile on his face but never said anything to me. I continued to wait, looked around the showroom and car lot for another hour or so. During that time Eddie, another service tech came to the lounge area and looked around and then said I shouldn’t be too long now. OK now I’ve been there over two and a half hours for something that I was told should have only taken about twenty minutes or so. Finally just after 1:00p I went to the area where I originally pulled in and found Eddie, the service tech. I asked him what was going on and he said I should have been out of there a long time ago and would go find out what happened. He went to the garage area and after a few minutes hee came out with Mr Negoshian. Negoshian stated he must have forgotten because my car never even made in to the garage area to be worked on but he was sorry. This was over 31/2 hours. He then said he was doing something with a com pressure and my car slipped his mind. I then asked him if my punishment was over by making me wait for so long referring to a previous problem with him. He then told me he wasn’t,t going to fix my car because I questioned him about that issue. He told me to get out and he again stated he wouldn’t,t fix it. He then slammed the door going into the garage area and I told him I wasn,t going to leave until spoke with him who was over him and was told he was the boss and there wasn’t, t anyone. I then went to the main showroom and subsequently spoke with a sales manager who I was told was Russel Knox who stated he would be sure to pass on what I told him to the proper people. My prior incident was in March or thereabouts of this year over some work done to my car and the paperwork couldn’t be printed because there was no paper or it wasn’t working properly. I told him I wanted the invoice then and would wait but he assured me he would mail it to me. Several days went by and no paperwork. I called again and spoke to him and he said he would mail it. Another few days went by and again i called to no avail. i told him how he was handling this was unacceptable and if he did ,t know what he was doing have someone else take care of this matter. He got a little huffy about it and after more words I just told him to do his job and get me my paperwork. He then tried to text me a copy but was not acceptable. I do nthink t to let this complaint to slip through the cracks and I’m looking forward to hearing from there. More
Awesome job! Had an amazing experience from start to finish. My salesperson was Richie and would highly recommend him to anyone looking to purchase a new Nissan. H Had an amazing experience from start to finish. My salesperson was Richie and would highly recommend him to anyone looking to purchase a new Nissan. He listened and zoned in on exactly what kind of truck I wanted. Great personality and very easy to deal with. Answered every question I had without hesitation and made sure I understood my new vehicle from top to bottom. Frank did an awesome job explaining and helping me with the finace part. Great team!! More
Experience Harbor Nissan did a great job giving me a great price and found my exact car! I love my Nissan Murano! The dealership was clean and the people there w Harbor Nissan did a great job giving me a great price and found my exact car! I love my Nissan Murano! The dealership was clean and the people there were very friendly! More
Relaxed Car Buying Experience The used car department was professional and knowledgeable with a relaxed atmosphere . No pressure and they worked with me to make the deal happen. The used car department was professional and knowledgeable with a relaxed atmosphere . No pressure and they worked with me to make the deal happen. Very happy with my purchase. Recommend highly! More
The easiest car buying experience I have ever had! Brittany made me feel so comfortable. She was very knowledgeable and helped me find the perfect car for me. She never pressured me and made me feel re Brittany made me feel so comfortable. She was very knowledgeable and helped me find the perfect car for me. She never pressured me and made me feel relaxed the whole time. I am so thrilled with my car. I would 100% recommend her. More
The free lifetime oil change that wasn't. One of the deciding factors in buying from Harbor Nissan was that they offered a lifetime free oil change, for as long as we owned the Nissan. Well, l One of the deciding factors in buying from Harbor Nissan was that they offered a lifetime free oil change, for as long as we owned the Nissan. Well, less than a year into ownership of our new Nissan I returned to the dealership for a routine oil change and found that they were no longer honoring their sales promise and there was a charge for the oil change. They now call it their "VIP" program. VIP, another way to spell sucker. More
Best customer service Great dealership and salesman CJ always an amazing job. Bought many cars at this dealership. Top shelf customer service, including Chris Freeman being Great dealership and salesman CJ always an amazing job. Bought many cars at this dealership. Top shelf customer service, including Chris Freeman being involved my deal. Been buying here since 1990. More
Perfect service We were very impressed with the professional and friendly service that we received. Alex and Robert went out of their way to make sure that we had e We were very impressed with the professional and friendly service that we received. Alex and Robert went out of their way to make sure that we had everything that we needed. More
Online Appointment set-up, early in and early out. Online Appointment set-up for early in the morning, Very quick early in, and early out. I was unaware of the policy change to charging for servic Online Appointment set-up for early in the morning, Very quick early in, and early out. I was unaware of the policy change to charging for service. I will never buy windshield wipers from you again, The ones you replaced last time squeaked and chattered all the time we were on vacation up north to MI. More