Harbor Hyundai

Harbor Hyundai responded

cnazarian, Thank you for your review of Harbor Hyundai. We are delighted to hear that you found the entire process easy and fast. We take pride in providing a hassle-free experience for our customers. It's great to know that we honored our verbal pricing and did not push any unnecessary accessories on you. Transparency and integrity are important values for us, and we strive to ensure that our customers have a positive and honest buying experience. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Harbor Hyundai. Jessica Renteria Harbor Hyundai 562-753-0179

Harbor Hyundai responded

A.O Thank you for taking the time to share your positive experience! We are thrilled to hear that you have consistently received exceptional customer service during your visits to our service center. We pride ourselves on maintaining a clean and welcoming environment for our customers. We are glad you enjoyed the complimentary coffee machine in our waiting area and appreciate your kind words about Rodrigo. We will be sure to pass along your feedback to him. We strive to make the entire process easy and efficient for our customers, from drop-off to pick up and payment. Your recommendation means a lot to us. Thank you again for choosing our service center, and we look forward to serving you in the future. Jessica Renteria Harbor Hyundai 562-753-0179

Harbor Hyundai responded

Ms.Picky, We greatly appreciate your positive feedback regarding your experience at our dealership. It is our utmost priority to ensure that every customer feels welcomed and respected during their visit. We are delighted to hear that Julio Cahas provided you with a thorough understanding of the available options without any pressure. Our team strives to deliver excellent deals that leave our customers satisfied. We are thrilled that you are happy with your new car and the overall experience. Thank you for choosing our dealership, and we look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

Harbor Hyundai responded

HOME4LORENZO, Thank you for your feedback regarding your experience with Harbor Hyundai. We appreciate your loyalty as a customer and are delighted to hear that you have been satisfied with our dealership since you moved to the Long Beach Area five years ago. We strive to provide exceptional service and high-quality vehicles to all of our customers. It is our goal to ensure that your car-buying experience is both enjoyable and successful. We look forward to continuing to serve you in the future. Jessica Renteria Harbor Hyundai 562-753-0179

Harbor Hyundai responded

treece.justin, Thank you for your review. We are glad to hear that you found our lobby to be clean and well-maintained. Our friendly staff takes pride in providing excellent customer service and ensuring that all visitors feel welcomed and well-directed. We appreciate your feedback and look forward to welcoming you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

Harbor Hyundai responded

Suzannemarie55, Thank you for your feedback. We are glad to hear that you had a pleasant experience with us. Our team strives to provide great customer service and ensure that our customers feel comfortable throughout the process. We understand the importance of finding a payment plan that suits your needs, and we are happy that Dean, our Sales Manager, was able to work with you to achieve that. We appreciate your business and look forward to serving you in the future. Jessica Renteria Harbor Hyundai 562-753-0179

suzannemarie55 responded

Also, kudos to Miguel Vineyard our Sales Advisor....He helped facilitate our Sale and spent a great deal of time helping us get acquainted with our new car.

Harbor Hyundai responded

btlwsher, Thank you for taking the time to provide feedback about your experience with us. We are thrilled to hear that you found our team to be great and caring. At our establishment, we prioritize listening to our customers and ensuring that their needs are met. We are delighted that you enjoyed our delicious coffee. We believe that a good cup of coffee can make a significant difference in a person's day, and we are pleased that we were able to offer you a satisfying beverage during your visit. Once again, thank you for sharing your thoughts with us. We look forward to serving you again in the future and providing you with another enjoyable experience. Jessica Renteria Harbor Hyundai 562-753-0179

Harbor Hyundai responded

ExcitedNewCarOwner, Thank you for taking the time to share your review about your recent visit to our vehicle shop. We genuinely appreciate your feedback and want to express our sadness that you had a negative experience with us. We apologize for any inconvenience caused. We understand that you were displeased with the diagnostic fee. We would like to clarify that this fee is a standard practice followed by all vehicle shops, including ours. It is not something out of the ordinary or specific to our new ownership. In fact, this fee has been a policy for the past 100 years with our establishment. Regarding recalls, we want to make it clear that we check for any potential recalls through the official Hyundai website, which is the authorized source for such information. Recalls are specific to each vehicle's unique identification number (VIN). We apologize if you were disappointed by the lack of recalls found on your vehicle during our inspection. We understand that you may have been dissatisfied with your experience and may choose to seek service elsewhere. We sincerely apologize for any frustration caused and hope that you find a shop that better meets your expectations. Once again, thank you for bringing your concerns to our attention. We value your feedback and will take it into consideration as we strive to improve our services. If you have any further questions or concerns, please do not hesitate to reach out to us. Jessica Renteria Harbor Hyundai 562-753-0179

Harbor Hyundai responded

kgskd, Thank you for taking the time to post a review on your recent visit to our establishment. We appreciate your feedback and are glad to hear that Kevin met your expectations during your purchasing experience. We strive to provide exceptional customer service, and it is always rewarding to receive positive feedback from our valued customers. We are delighted to hear that Kevin was able to assist you in going over the various features of the vehicle you were interested in. Our team takes great pride in their extensive knowledge and expertise, and we are committed to ensuring that our customers are well-informed and satisfied with their purchase. Once again, we would like to express our gratitude for your feedback and for choosing Harbor Hyundai. We look forward to serving you again in the future. Jessica Renteria Harbor Hyundai 562-753-0179

Harbor Hyundai responded

Ashh, Thank you for sharing your feedback regarding your recent visit. We appreciate the time you took to post a review. It brings us great joy to learn that Daniel provided excellent assistance and attentively listened to your requirements. We are thrilled that he was able to find the perfect vehicle for you. At our dealership, customer satisfaction is our top priority. We strive to meet and exceed your expectations. If there is anything else we can assist you with, please feel free to reach out to us. Our team is here to help. We value your business and look forward to serving you again in the future. Once again, thank you for your valuable feedback and for choosing our dealership. Jessica Renteria Harbor Hyundai 562-753-0179