Harbin Automotive

My experience was excellent. Salesman (Steve McClure) was informative, attentive, and non-pushy. He greatly helped us navigate our purchase successfully. I would highly recommend this dealership, and I’ll us informative, attentive, and non-pushy. He greatly helped us navigate our purchase successfully. I would highly recommend this dealership, and I’ll use them again. More

Very knowledgeable and no pressure Mark Warren was very knowledgeable and willing to show features and capabilities of the vehicles we were interested in driving. His response to phone Mark Warren was very knowledgeable and willing to show features and capabilities of the vehicles we were interested in driving. His response to phone and txt msgs were timely. I would definitely go back to Harbin for a future vehicle. Jamie was thorough and did not attempt to sell me on additional products or services. More

My 2019 Escape had its Power Control Module reprogrammed. All personnel were friendly and knowledgeable of the work to be performed. They were prompt and kept me informed of the progress of the work. They exp All personnel were friendly and knowledgeable of the work to be performed. They were prompt and kept me informed of the progress of the work. They explained the reprogramming of the power control module. They were also helpful in explaining the new features of the car and some of the things that I had observed in the brief time that I have owned the car. More

Harbin has changed the way I view purchasing a vehicle Gone are the days of having to entertain the often awkward presentations from a car salesperson trying to get you to buy a car to meet their quota for Gone are the days of having to entertain the often awkward presentations from a car salesperson trying to get you to buy a car to meet their quota for the month. My salesman was Mark Warren and he was exactly what you would want a salesperson to be like - very personable and extremely knowledgeable about everything you could think of regarding your quest for a vehicle. It was like buying from your good friend. I have already bragged about my experience with others.. This is truly the place to go for a used car or truck. More

The length of time for a routine oil change is completely unacceptable. 3.5 hours!!! The office workers are always great. But still not satisfied with how long it takes to get an oil change. We are never unacceptable. 3.5 hours!!! The office workers are always great. But still not satisfied with how long it takes to get an oil change. We are never out of there in less than 2.5 hours. More

Purchase of 2018 Toyota Camry LE It was a very good experience. Our salesman, Mark Warren spent a lot of time with us even though the weather was very cold outside. He let us drive si It was a very good experience. Our salesman, Mark Warren spent a lot of time with us even though the weather was very cold outside. He let us drive six different cars and he gave us his honest opinion on each one. The finance person Zach Abril did a good job finding us the best interest rate and explaining the extended warranty. More

Very friendly and helpful. Overall sales experience was great!! Everyone kept us informed of the step by step process. The 4 hours spent there went by super fast!! Thank you!! great!! Everyone kept us informed of the step by step process. The 4 hours spent there went by super fast!! Thank you!! More

This dealership had exactly the car that I wanted. Anthony Manning and Bobby Card was great. Zach did great on getting me a great deal. Anthony Manning and Bobby Card was great. Zach did great on getting me a great deal. More

Purchase of f150 Overall the experience went very well. Salesman went above and beyond to help us out. Only negative was they were selling so many cars we had to wai Overall the experience went very well. Salesman went above and beyond to help us out. Only negative was they were selling so many cars we had to wait a bit to finish up. More

Awesome no nonsense service from the word go! Professional and courteous like I've come to always expect from your team. Will continue to use Harbin for all my auto needs. Professional and courteous like I've come to always expect from your team. Will continue to use Harbin for all my auto needs. More