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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

February 11, 2020

Would give five stars, but had to go back after my oil change for a loose piece of metal under my car. Everything else was great and fast service More

by AJKARLS
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Feb 11, 2020 -

Harbin Automotive responded

Thank you for the great review! It's awesome to know our team provided a quick and speedy service for you during your visit. We’re sorry to see we fell short of perfect, but we’re glad you enjoyed your time overall. We look forward to working with you again for any future wants and needs and providing you with the five-star service that you deserve! Harbin Automotive is here to serve you! Until next time, have a great day! - The Harbin Automotive Team

February 11, 2020

I drove from Michigan! I found my truck online and dealt with Harbin through calls and text. They made the experience easy and stress free and gave me a great trade in on m More

by RACHEL.SORTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Owens, Bobby Card, Anthony Manning, DAS Admin
Feb 11, 2020 -

Harbin Automotive responded

Hi Rachel! Thank you very much for sharing your experience with us! It’s a wonderful day here at Harbin Automotive when we receive feedback like yours! Our staff is passionate about providing top-notch service to our guests and are thankful to know that passion shines through the team! Our apologies for the hiccup, but we look forward to providing you with the five-star service you deserve on your next visit! Enjoy your new truck and have a wonderful day!

February 11, 2020

My husband and I traveled 3000 miles round-trip to purchase a 2019 Ford F2 50 diesel crew cab 4 x 4. They came to pick us up in Huntsville, and take care of my automotive needs. They were very courteo More

by MD1ATOG
Recommend Dealer
Yes
Employees Worked With
Angie and Richard (paperwork), Richard Edmonson, Angela Owens, Anthony Manning
Feb 11, 2020 -

Harbin Automotive responded

Thank you for leaving such a nice review! We are glad that you and your husband loved our services! Our dedicated staff will be incredibly pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to continue working hard! We thank you for your willingness to share and for placing your trust in us, we look forward to working with you again in the future. Have a wonderful day and enjoy your new Ford F-250!

February 06, 2020

After the part finally came in, the vehicle was quickly repaired. Didn’t take as long as they had first mentioned. Great job to the service department. More

by ctrn74turner
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Craig Davis, Lorreta Painter, Laura Ryan
Feb 06, 2020 -

Harbin Automotive responded

Thank you for the great review! It's awesome to know our service team provided a quick and speedy service for you during your visit. We hope you would not hesitate to reach out, should you be in need of future automotive assistance! Until next time, have a wonderful day! - The Harbin Automotive Team

February 05, 2020

Very good experience. Very good experience at Harbin Ford. Mark Warren was very knowledgeable and persistent in finding a vehicle for me. Even when the vehicle showed up More

by SPIKE481
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren
Feb 05, 2020 -

Harbin Automotive responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. - The Harbin Automotive Team

February 05, 2020

Fast service and friendly staff. The sales staff are excellent. My car was fixed in a very quick manner. We've bought two vehicles from Harbin Ford and we love all the staff. More

by daisy.1960.dw
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter, Anthony Manning
Feb 05, 2020 -

Harbin Automotive responded

We appreciate your kind words, Daisy. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. - The Harbin Automotive Team

February 03, 2020

This was my second vehicle purchased at Harbin. They do a great job of taking care of you and plenty of inventory to chose from. Very pleased. Anthony Gibson was great to work with, communicates well, not ov More

by KEELY Ellison
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Anthony Gibson, Bobby Card
Feb 03, 2020 -

Harbin Automotive responded

Thank you for leaving us this great review, Keely. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! - The Harbin Automotive Team

February 03, 2020

very knowledable about my truck The people where very nice and new a lot about my truck. Work on my truck in timely manner and took care of the problem right way . More

by JAMESMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ryan
Feb 03, 2020 -

Harbin Automotive responded

Thank you for the great review, James! It's awesome to know our team provided a quick and speedy service for you during your visit. We look forward to working with you again for any future wants and needs, Harbin Automotive is here to serve you! Until next time, have a wonderful day!

February 01, 2020

They help me find the vehicle I wanted , while fixing all of the issue associated with it. Additionally their prices are very competitive to other dealers. More

by TQHANCOCK0
Recommend Dealer
Yes
Employees Worked With
Ty, Bobby Card
Feb 03, 2020 -

Harbin Automotive responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! - The Harbin Automotive Team

January 30, 2020

Very helpful. As soon as we walked in. Jhad to down load the Ford app again, that handled it with ease Ok work was done quickly and efficiently. Pleasant group to work with More

by DOUGMAC11964
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister
Jan 31, 2020 -

Harbin Automotive responded

Thank you for the wonderful review and for taking the time to share your feedback with Harbin Automotive. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure! We look forward to working with you again!

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