Back

Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

Directions

By Type

Showing 1,968 reviews

February 22, 2020

Great dealership ! Excellent ,knowledgable salesman , great team . Internet sales were most helpful and very eager to answer questions from a out of state customer! Ov More

by Knoxdk6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Anthony Manning
Feb 24, 2020 -

Harbin Automotive responded

Thank you for taking the time to share your comments and feelings about our team! We always go above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect on the hard work our team does. Thank you very much for your feedback, we hope to work with you again in the future!

February 22, 2020

Pleasant purchase I am a person who hates everything about car shopping except driving away in the new vehicle. Anthony was a pleasure to work with and was very helpful More

by TRENTMEDDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Feb 24, 2020 -

Harbin Automotive responded

Hi Trent! Thank you very much for sharing your experience with us! It’s a wonderful day here at Harbin Automotive when we receive feedback like yours! Our team is passionate about providing top-notch service to our guests and are thankful to know that passion shines through Anthony as he assisted you! We look forward to your next visit, so until next time, enjoy your new truck!

February 20, 2020

The staff that I worked with was very courteous, friendly, and helpful from the beginning of the search process for a truck and throughout my visit during the purchasing transaction process. More

by BBB107
Recommend Dealer
Yes
Employees Worked With
Angela Owens, Bobby Card, Zach Abril, Anthony Manning
Feb 21, 2020 -

Harbin Automotive responded

Congratulations on your new car! And welcome to the Harbin Automotive family! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. We’ll make sure that our team knows how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new car!

February 20, 2020

Very polite and easy to work with. Heather Duvall was more than helpful and we enjoyed working with her. We have recommended Heather to a couple of friends. Sharon Womack was the person to recommend us t More

by DWEG1989
Recommend Dealer
Yes
Employees Worked With
Heather Duvall, Bobby Card, Zach Abril
Feb 20, 2020 -

Harbin Automotive responded

Thank you for the lovely review! It’s great to hear that you had a memorable experience with us thanks to Heather’s excellent assistance! Rest assured, that we will take your comments for further encouragement within the Harbin Automotive team. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have an awesome rest of your day!

February 20, 2020

I came in with a budget and wanting to pay cash, but was told that we couldn’t pay cash. We would have to go with Finance company. I have never heard that cash wouldn’t be accepted!! Not good More

by MMBUFF1960
Recommend Dealer
Yes
Employees Worked With
Heather was real good in showing everything , Zach Abril
Feb 20, 2020 -

Harbin Automotive responded

Thank you for your honest feedback. We're discouraged that you feel Harbin Automotive to be subpar from five stars. It's never our intention for anyone to leave our dealership feeling unsatisfied, as our team has always been known for working hard and going above and beyond for each customer. Whether it be a car-buying or service experience, our team is here to happily serve you. Thank you again, we hope you have a great day.

February 16, 2020

oil change time on the fusion . had the works done. people was friendly. and fix my tire presser the next day. no quiesting ask. didnt take 5 mintes More

by LKIVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gibson, Tanner Harbin, Richard Edmonson, Rhett Butler, Chad Mcallister, Zach Abril, Lorreta Painter, Laura Ryan, Anthony Manning
Feb 17, 2020 -

Harbin Automotive responded

Thank you for the great review! It was an absolute pleasure serving you! We really appreciate you taking the time to share your feedback and being so open with us. We’re glad you felt that our staff was friendly and that your car received excellent service. We hope you'll come and see us again soon! Take care!

February 15, 2020

Mark Warren was an excellent person to deal with during the sale. I would buy from Harbins again, they are a great local dealership with great service More

by JONATHAN.SMITH1996
Recommend Dealer
Yes
Employees Worked With
Mark Warren
Feb 17, 2020 -

Harbin Automotive responded

Hello Jonathan, we are grateful to receive your amazing review and rating! Our team enjoys going above and beyond for our customers and are happy to hear Mark was a perfect example of what we stand for at Harbin Automotive. We look forward to assisting you again in the future for any automotive wants or needs you may have! Have a wonderful day and enjoy your new car!

February 14, 2020

Outstanding Blake and everyone on the staff was most helpful and courteous. Only complaint was the length of time I had to wait to meet with the Finance Minister More

by MJSTETSON2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Mayes, Richard Edmonson
Feb 14, 2020 -

Harbin Automotive responded

Thank you for the outstanding rating and review, we appreciate you for sharing such kind words! Blake and our staff are passionate about providing top-notch customer care for our guests and are happy to see that passion is shining through! We look forward to being of service to you for any future automotive assistance you may need. Have a wonderful day!

February 14, 2020

Thank you Harbin Ford for my recent service to my truck. You’ve always been fast, fair and honest. That’s why I will keep coming back. More

by BPOSEY1990
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Feb 14, 2020 -

Harbin Automotive responded

Thank you so much for your amazing review and rating! Our team enjoys going above and beyond for our customers and are happy to hear our team here at Harbin Automotive continues to showcase that to you!. We look forward to assisting you again in the future for any automotive wants or needs you may have! Take care!

February 13, 2020

They were so easy to work with! I did an email inquiry and we were talking/dealing that day. I drove up on Saturday to purchase. More

by II
Recommend Dealer
Yes
Employees Worked With
Kindra, Anthony Manning
Feb 13, 2020 -

Harbin Automotive responded

Thank you very much for your awesome review of Harbin Automotive. We’re glad you felt our team was worthy of such awesome praise. It's something we've worked hard on and we're pleased our efforts resonated with you. We appreciate your kind words and look forward to working with you again in the future! Take care and enjoy your new car!

...
92
...