Harbin Automotive

The whole experience was excellent! It was such a fast and easy process!!! Everyone we encountered were more than pleasant! We will never buy another car anywhere else. When we left we really felt satisfi and easy process!!! Everyone we encountered were more than pleasant! We will never buy another car anywhere else. When we left we really felt satisfied. Thank you Harbin! More

These guys at Harbin are awesome! Car shopping was so easy, and I plan on doing more business with these guys in the future. Great place to buy a vehicle! easy, and I plan on doing more business with these guys in the future. Great place to buy a vehicle! More

Service was preformed in a timely manner and they saved me money on fixing wiper sprayer. Thanks to all at Harbin see you again this summer.. me money on fixing wiper sprayer. Thanks to all at Harbin see you again this summer.. More

Again, great experience. As always, service was completed efficiently and everyone was very attentive. There are dealers much closer but, I choose to drive an hour each way to As always, service was completed efficiently and everyone was very attentive. There are dealers much closer but, I choose to drive an hour each way to do business with Harbin. More

No pressure at all. They are salaried salesman so there was no competition between salesman. It was the best car buying experience I have had. was no competition between salesman. It was the best car buying experience I have had. More

Easy to Work With! The only complaint I have is that it's extremely hard to change something after the deal has been made. We were there on a Saturday afternoon, which The only complaint I have is that it's extremely hard to change something after the deal has been made. We were there on a Saturday afternoon, which in and of itself was us asking a lot from you and I really appreciate that we were able to get the transaction completely settled so I didn't have to come back. However, I was looking over the paperwork later and discovered that we didn't buy gap insurance. I called Monday and had to leave a message with the finance department for someone to please call me back, as no one answered. No one returned my call and Tuesday I called again, fearing that it was too late. And it was. The loan had already been written up. Now my son is driving around in a car that we financed for $5,000 more than what the purchase price was. I would have gladly driven back to Scottsboro to sign new paperwork if that was necessary, just to have the peace of mind that if my son wrecks the car, I won't have to cough up thousands of dollars. More

My fiancé and I had a great experience at Harbin! Steve McClure in Sales was extremely easy to work with and very knowledgeable. Zach Abril in finance also did a great job! McClure in Sales was extremely easy to work with and very knowledgeable. Zach Abril in finance also did a great job! More

service Great service and very accommodating. I highly recommend the service department. It was my first experience there and was impressed. The service was Great service and very accommodating. I highly recommend the service department. It was my first experience there and was impressed. The service was timely and handled professionally. More

This is the 4th new car we’ve bought from Anthony Manning at Harbin. He always does the best to be honest with us and get us the best deal. We really are, lifelong customers. at Harbin. He always does the best to be honest with us and get us the best deal. We really are, lifelong customers. More

Easy to work with there was a mix about the price I had been quoted they went back and looked at all emails saw it was their mistake and honored their quote in and out in less than 2 Hours Highly recommend been quoted they went back and looked at all emails saw it was their mistake and honored their quote in and out in less than 2 Hours Highly recommend More