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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

June 19, 2020

They made car buying easy Everyone was very friendly and helpful. The price of the vehicle was reasonable. They made car buying easy! We felt comfortable with the whole proc More

by SHELLY.GARYBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Manning
Jun 22, 2020 -

Harbin Automotive responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Harbin Automotive Team

June 19, 2020

This transaction was super smooth from start to finish. The team at Harbin had my paper work done before I arrived to pick up my car! Amazing professionalism and top notch service made me feel comfortable More

by DANCEATSTUDIOC
Recommend Dealer
Yes
Employees Worked With
Zach Abril, Anthony Manning
Jun 22, 2020 -

Harbin Automotive responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - The Harbin Automotive Team

June 18, 2020

Great experence Took care of my car with no issuses quickly not like when you go to a dealership in bigger cities. Great home town service. A+ More

by COMPLETETOWINGRECOVERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter
Jun 22, 2020 -

Harbin Automotive responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. - The Harbin Automotive Team

June 18, 2020

Pleased with service. Disappointed that no employees in office and sales were wearing mask. My mask was the only mask I saw in 2.5 hours More

by QUIMBYRAINS
Recommend Dealer
Yes
Employees Worked With
Rodney
Jun 22, 2020 -

Harbin Automotive responded

We appreciate you reaching out to us. Please know your review is taken very seriously by the team here at Harbin Automotive. We always strive to improve and give our customers top-notch service. We invite you to contact us directly at your earliest convenience so we can learn more and help resolve this situation together. We hope to hear from you soon. - The Harbin Automotive Team

June 17, 2020

Great service as usual at this dealership. Couldn’t ask for better service. They always get the job done in a timely manner and are ready to answer any questions that you may have. More

by SHANE35971
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter
Jun 18, 2020 -

Harbin Automotive responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, - The Harbin Automotive Team

June 17, 2020

Wow! Great Place Wow! What a Great place to come and get the deal of a life time. The staff are so very helpful and work to get everything i needed done. Come in and s More

by GREG.ROZELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Poulin , Richard Edmonson, Angela Owens, Laura Ryan
Jun 18, 2020 -

Harbin Automotive responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. - The Harbin Automotive Team

June 16, 2020

This was the best, most simple vehicle purchase we have ever had! Excellent salesperson...go see Hunter Hall! We are so happy and pleased the service and purchase! More

by erinmorrisyoung
Recommend Dealer
Yes
Employees Worked With
Hunter Hall, Lee Bradford, Rhett Butler
Jun 18, 2020 -

Harbin Automotive responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, - The Harbin Automotive Team

June 16, 2020

Harbin was AWESOME I would recommend Harbin Automotive in Scottsboro, AL to anyone looking for a new vehicle! I used Mark as my salesman and he was very knowledgeable a More

by SHERFINE0129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warren
Jun 18, 2020 -

Harbin Automotive responded

Thank you for the feedback! We are happy to hear about your positive experience at Harbin Automotive, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, - The Harbin Automotive Team

June 15, 2020

Great! Very professional and at the same time made me feel comfortable. Thanks for your help. Would buy again from y'all. I am enjoying my new Ford Explorer. More

by FORTINBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake and 3 other men. I can not remember their names. One was training. One showed us a Chevrolet Blazer and the Ford Explorer. Another did the final papers for me.
Jun 17, 2020 -

Harbin Automotive responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, - The Harbin Automotive Team

June 15, 2020

This dealership has the highest, very thorough, friendliest representatives around! They present the best deals and help options for your future! Thank you Harbin Automotive! More

by JEDWARDS824
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Zach Abril
Jun 22, 2020 -

Harbin Automotive responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. - The Harbin Automotive Team

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