Harbin Automotive

We have used this dealership for years. Have always had good service and were treated very good. Always polite and helpful, very knowledgeable and listened to our suggestions. good service and were treated very good. Always polite and helpful, very knowledgeable and listened to our suggestions. More

Professional, kind, considerate, responded quickly to all questions, stress free financing, team waited past closing to assist me in my purchase, absolutely love my 2019 Volkswagen Jetta! questions, stress free financing, team waited past closing to assist me in my purchase, absolutely love my 2019 Volkswagen Jetta! More

Pretty straight forward experience The process was simple once I drove to the dealership. Before that it can be confusing by responding to the links on car sales websites and sorting t The process was simple once I drove to the dealership. Before that it can be confusing by responding to the links on car sales websites and sorting through the different responses from different people within Harbin. I would suggest that Harbin tweak their website to show which cars are actually on the lot to be seen. Mark and Blake were very helpful and friendly, as were Kendra and Angie by phone. The financing was a little confusing but I don't care because I'll be paying off th full balance in five months. More

Fair price on good car - straight forward approach Kindra and Tylor was extremely helpful. With work done ahead of time over the phone, I think the purchase price could have been streamlined a bit but Kindra and Tylor was extremely helpful. With work done ahead of time over the phone, I think the purchase price could have been streamlined a bit but I understand that the upsale on the warranty items probably have a higher rate of purchase in a face to face conversation. More

Prices are decent. Will not negotiate and you have to finance 50%. Don’t expect speedy service if you’ve made your mind up on purchasing. Sales staff and finance team are not on the same page. finance 50%. Don’t expect speedy service if you’ve made your mind up on purchasing. Sales staff and finance team are not on the same page. More

We had a very positive experience. Great service in sales and finance. Drove away very happy with our purchase. Also very content with the price. sales and finance. Drove away very happy with our purchase. Also very content with the price. More

Overall positive The price for my trade-in and the vehicle we bought along with the willingness of the dealership to work on the final details all resulted in an overa The price for my trade-in and the vehicle we bought along with the willingness of the dealership to work on the final details all resulted in an overall positive experience. Madison (our salesman) and the staff went the extra mile and worked late to make sure I was a satisfied customer - thanks again! More

I can't recall how many years I have been doing business with Harbin but I have never been disappointed. They are always kind and professional. I wouldn't trust anyone else to work on my car. I am please with Harbin but I have never been disappointed. They are always kind and professional. I wouldn't trust anyone else to work on my car. I am pleased each time I visit. More

Everyone was very friendly and helpful. Steve was an exceptional salesman not pushy very friendly. We will definitely be going back with any vehicle needs. exceptional salesman not pushy very friendly. We will definitely be going back with any vehicle needs. More

Drove all the way from Murfreesboro TN to check out the Drove all the way from Murfreesboro TN to check out the good values I saw online. I was not disappointed and purchased a truck. Our salesman Lucas wa Drove all the way from Murfreesboro TN to check out the good values I saw online. I was not disappointed and purchased a truck. Our salesman Lucas was very friendly, knowledgeable and helpful! The financing was done quickly and we were on our way home. I am spreading the news around here that Harbin Ford/Chevrolet is worth the drive. Sheila Brandenburg More