Harbin Automotive

After 9 hours I was tired of asking for prices and service. Pick up was a horrible experience. The credit card they assigned and decided to put my bill on was a horrible experience. They left dirty s service. Pick up was a horrible experience. The credit card they assigned and decided to put my bill on was a horrible experience. They left dirty spark plugs and spark plug box in the van. They locked my seat in a position that would not allow me to drive it. I went home and cried. The day was unproductive unfriendly and I don't feel safe in the van. More

Honest, helpful, friendly and willing to give me information needed to make the best choice in selection of a vehicle. It was very nice knowing they would help me through the process which eliminate information needed to make the best choice in selection of a vehicle. It was very nice knowing they would help me through the process which eliminated alot of the stress in buying a car. I have high regards for the staff and sales people at Hardin Automotive. More

Crazy inflated prices for the simplest task, always looking for the upsell. They do great work but you better have some deep pockets. However Dillon was nice and understanding. looking for the upsell. They do great work but you better have some deep pockets. However Dillon was nice and understanding. More

Everyone at Harbin was very nice and friendly. My salesman Eric was very patient and made sure to give me space to make decisions. His partner Heather was also very accommodating and Bobby made su My salesman Eric was very patient and made sure to give me space to make decisions. His partner Heather was also very accommodating and Bobby made sure to give me options when trying to decide on extended warranty. The entire transaction was very smooth and I never felt pressured. Highly recommended! More

Great place to buy a vehicle. Mark was my salesman and he was super helpful. They had me in and out in little time so I’d recommend this place to anyone. Mark was my salesman and he was super helpful. They had me in and out in little time so I’d recommend this place to anyone. More

Easy to set up appointment online, greeted immediately and servicing was done in a timely manner. Very satisfied. and servicing was done in a timely manner. Very satisfied. More

Brandon went above and beyond to help me. He is extremely helpful and friendly. You are lucky to have such a great employee. Thank you. He is extremely helpful and friendly. You are lucky to have such a great employee. Thank you. More

Was told i needed transmission flush and fill at 32000 miles. I told the service person to go ahead if it was due then. Looked at my maintenance schedule in the owner’s manual later and it said 150,000 miles. I told the service person to go ahead if it was due then. Looked at my maintenance schedule in the owner’s manual later and it said 150,000 miles. Tried to sell me brake flush and fill and new cabin and engine air filters. Great sales staff and my first experience with them was in 1966. Still great sales people but I resent being sold service I don’t need just to run up the service visit costs. More

ALWAYS THERE FOR THE CUSTOMER HARBINS GOES THE EXTRA MILE GOT US IN AND OUT RIGHT ON TIME MILE GOT US IN AND OUT RIGHT ON TIME More

I like the fact that the dealership comes to pick up the car for servicing. I also appreciate the dealership loaning me a car while my own car is being serviced. I am a little confused regarding a conversat car for servicing. I also appreciate the dealership loaning me a car while my own car is being serviced. I am a little confused regarding a conversation about my breaks. I was told earlier in the year that I needed to have my breaks/breakpads changed. They were at a 4. I thought they put new back breakpads on this summer. When I sent my car in for servicing recently and asked about the back breakpads, they said both were fine. They are at a 6. I want to know if they changed both breakpads out or what. That is the only question I have. Other than that, I each enjoy the service given each time they come. More