
Harbin Automotive
Scottsboro, AL
Filter Reviews by Keyword
By Type
Showing 1,968 reviews
Jerrad Smith was extremely helpful and directly contributed to our decision to buy from Harbin. Excellent salesman. His attention to detail and candor about both the product and Harbin Automotive w contributed to our decision to buy from Harbin. Excellent salesman. His attention to detail and candor about both the product and Harbin Automotive was greatly appreciated. More
I made my appointment on line and upon arrival my vehicle was immediately taken in for the 25,000 mile checkup. Everything was explained to me and the cost discussed. I am very pleased with this dealer and was immediately taken in for the 25,000 mile checkup. Everything was explained to me and the cost discussed. I am very pleased with this dealer and staff. More
We had a great experience with the purchase of our explorer limited Matt Norris was helpful, knowledgeable, and courteous. Thank you Matt . Richard &Peggy Barch explorer limited Matt Norris was helpful, knowledgeable, and courteous. Thank you Matt . Richard &Peggy Barch More
Easiest auto purchase I’ve ever done. Drove 100 miles from Georgia. Had already made our deal on their car and gotten a reasonable offer on our trade. So the trip was fairly short (test drive) and trip from Georgia. Had already made our deal on their car and gotten a reasonable offer on our trade. So the trip was fairly short (test drive) and trip to finance and gone. More
Wonderful to buy from! Will be buying future vehicles from here as well! Great prices and great service! Got exactly what we wanted and 110% satisfied! from here as well! Great prices and great service! Got exactly what we wanted and 110% satisfied! More
Madison was fantastic to work with. He found me the perfect car and got me the trade I needed. Everyone I dealt with was very professional and friendly. I would recommend Harbin’s to anyone! perfect car and got me the trade I needed. Everyone I dealt with was very professional and friendly. I would recommend Harbin’s to anyone! More
My wife tried to talk to a salesperson, a female who kept calling her honey. The saleslady insisted that we could not use any finance company other than Ford. Their rate is 3.8 and Avadian is 1.9. I guess we calling her honey. The saleslady insisted that we could not use any finance company other than Ford. Their rate is 3.8 and Avadian is 1.9. I guess we won't be buying a vehicle from them after all. More
Great experience! My new Expedition was serviced at the scheduled time and only took 30 minutes to complete. The work was reasonably priced for a dealership. scheduled time and only took 30 minutes to complete. The work was reasonably priced for a dealership. More
i have dealt with, and worked for the harbin's for about 48 year's they have allway's been honest, and caring people from buddy harbin on down to his son hoyt, and his grandchildren. but lately it seem's th 48 year's they have allway's been honest, and caring people from buddy harbin on down to his son hoyt, and his grandchildren. but lately it seem's that sale's and or management has slipped a little. i bought a 2018 model vehicle, for around $14,000 the price is reasonable, actually maybe a little lower than i could have got it anywhere else, but after having it about 3 day's i realized it did not have a spare tire, a spare tire lowering tool, or a jack. after numerous times of contacting them it was decided that if i wanted these items i would be responsible for them myself.since the sticker did say sold as is, i would have to agree, but when i first looked at the vehicle all items were intact.but it was about this time when the covid virus started so it was about 3 weeks before the sale was finalized and i had the down payment. which was $1200 btw. i knew to check for these items because i learned from the harbin's to check everything, weather buying or selling.and had a vehicle like this one before, and knew where they should be.would i still recommend them, yes, very highly More
My experience was fantastic. As soon as my family and I walked in everyone was very nice and friendly. Anthony was very nice and informative and definitely made the whole experience very easy. walked in everyone was very nice and friendly. Anthony was very nice and informative and definitely made the whole experience very easy. More