
Harbin Automotive
Scottsboro, AL
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From discovery phase to final purchase the Sales team (Nick/Angie/Blake) were professional and communicated throughout the process. They were always available via phone or email and paid specific attent (Nick/Angie/Blake) were professional and communicated throughout the process. They were always available via phone or email and paid specific attention to the specific requests I had for the vehicle. Once the purchase was complete the final sales transaction was quick and seamless making the total experience worth the almost hour drive for me. More
Everyone I worked with at Harbin Automotive was friendly, courteous, responsive and they did what they said they would do. They are a pleasure to do business with. courteous, responsive and they did what they said they would do. They are a pleasure to do business with. More
Such a great dealership. Everything was super easy and we were in and out with our new car in an hour. This was our second vehicle we have purchased from Harbin and will not be our last. were in and out with our new car in an hour. This was our second vehicle we have purchased from Harbin and will not be our last. More
Terrible. You had our truck for maybe 3 weeks. Back and forth back and forth. We had it hauled there 2x. We paid $521. We had to stop 3x on the way home it was so hot. It's now sitting in our driveway like forth back and forth. We had it hauled there 2x. We paid $521. We had to stop 3x on the way home it was so hot. It's now sitting in our driveway like a hunk of junk. We are disabled and on a budget. We have no more money to "fix" this. We have bought 3 brand new vehicles from you in the last 8 yrs. We will NEVER patronize your store again. Poor service. Mechanic has no clue what hes doing. Thanks for nothing. More
Overall excellent job. Best prices. Sales and financing were excellent. 4 hours to test drive 4 trucks and then buy one. Not bad. The only thing they really need to improve is the cleaning of the car be were excellent. 4 hours to test drive 4 trucks and then buy one. Not bad. The only thing they really need to improve is the cleaning of the car before I drove off. They basically hosed off the outside. Inside was still dusty and dirty in a few places. No big deal though, I just did it myself. More
Awesome folks I would use them or purchase without hesitation. Harbin is my first choice for anything to do with purchasing an automobile. Two thumbs up. hesitation. Harbin is my first choice for anything to do with purchasing an automobile. Two thumbs up. More
Devan was great!!! Respectful, knowledgeable and personable. The process was efficient and timely. The easiest car buy I have ever had. Thanks Devan for a good experience personable. The process was efficient and timely. The easiest car buy I have ever had. Thanks Devan for a good experience More
Great, Anthony is a wonderful person to deal with as well as the rest of your staff. Anthony has already called today to make sure everything is OK, you can't ask for more than that. Thanks as the rest of your staff. Anthony has already called today to make sure everything is OK, you can't ask for more than that. Thanks More
Real professional every time I go there they all have been very friendly helpful and knowledgeable I’ve been trading there for several years now I wouldn’t go to any other dealer been very friendly helpful and knowledgeable I’ve been trading there for several years now I wouldn’t go to any other dealer More
First vehicle I bought from Harbin.. smooth sale and and enjoyed doing business with Mark Warren.. very knowledgeable and professional. Employees like him will keep me coming back... Thank You Live my new 2 enjoyed doing business with Mark Warren.. very knowledgeable and professional. Employees like him will keep me coming back... Thank You Live my new 2020 Expedition Max King Ranch....Jay More