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Harbin Automotive
Scottsboro, AL
1,968 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,968 reviews
January 01, 2021
Came in for an oil change and new tires. Tires were not in stock but had them the next day and got me in and out quick. Great experience. in stock but had them the next day and got me in and out quick. Great experience. More
by jweeks6767@hotmail.com
Verified CustomerEmployees Worked With
Jarred Smith
December 15, 2020
Had a great time at Harbin Automotive last week. Matt Norris and staff are Very knowledgeable staff with great customer service. Not pushy and will let you know things upfront. Have great prices and can Norris and staff are Very knowledgeable staff with great customer service. Not pushy and will let you know things upfront. Have great prices and can get financing easy. Would definitely recommend if you’re looking to get an automobile. More
by William Jordan
Employees Worked With
Matt Norris, Jay Penney
December 14, 2020
Quick lane customer service was great and Laura was so friendly and nice. This is my second time using them ( oil change this time) as I got tires previously. I plan to use them again! friendly and nice. This is my second time using them ( oil change this time) as I got tires previously. I plan to use them again! More
by SBWHEELER24
Employees Worked With
Laura Ryan
December 10, 2020
Everything was terrific. Everything was completed in a timely FASHION. Everything was done in a TIMELY and quality fashion. Even with this terrible Corona VIRUS timely FASHION. Everything was done in a TIMELY and quality fashion. Even with this terrible Corona VIRUS More
by OWENS0
Employees Worked With
Chad McAllister , Tom Vosen, Jamie Smith, Laura Ryan
December 09, 2020
I was told that I needed an additive to prevent moisture. I have been told that it is not necessary. I feel I was taken advantage of because I’m a woman. I just went to have my oil changed & it ended up cost I have been told that it is not necessary. I feel I was taken advantage of because I’m a woman. I just went to have my oil changed & it ended up costing $101. Ridiculous!! More
by PEGGYW0
Employees Worked With
Craig Davis
December 09, 2020
I found Harbin people to be professional and thorough. Initially, I corresponded through email and texts. They were prompt and accurate. All of my requests for information were responded to quickly and he Initially, I corresponded through email and texts. They were prompt and accurate. All of my requests for information were responded to quickly and helped me make a decision. When I finally visited the dealership, the car was cleaned and waiting fir my arrival. Negotiations were fair and they kept all their commitments. More
by PENSKECRAIG
Employees Worked With
Heather Duval- 5 stars; Nick and Jay- 5 stars, Angela Owens
December 07, 2020
Great, fast service! We were just in town visiting for the weekend and had problems with fuel filters on our Super Duty. Fast Lane got us right in and backout very quickly. On the down-side, we did not ap the weekend and had problems with fuel filters on our Super Duty. Fast Lane got us right in and backout very quickly. On the down-side, we did not appreciate how your service writer and mechanic drove our truck around the lot. They drove it like it was a hotrod, gunning it down the drive right in front of us! This is a big 550, used for pulling our travel trailers. It is NOT a hotrod! More
by ROSEBUDZ548
Employees Worked With
Heather in sales , Laura Ryan
December 05, 2020
If your a vet use this place they do not have your best interest. With a pre approved loan. They basically tried to scam me into getting a loan thru them at 3 points higher. Want to access my credit after interest. With a pre approved loan. They basically tried to scam me into getting a loan thru them at 3 points higher. Want to access my credit after being pre approved a week ago. More
by CG 3rd/ 39th 9th
Employees Worked With
Finance manager
December 03, 2020
The Guys at Harbin Ford are amazing. They are professional They are accommodating. My buying experience was first class. The sales staff was knowledgeable my salesman Blake did a fantastic job. T professional They are accommodating. My buying experience was first class. The sales staff was knowledgeable my salesman Blake did a fantastic job. The service department staff and management are all first class. More
by MAYHANM
Employees Worked With
Blake, Tom Vosen, Angela Owens, Lorreta Painter, Jay Penney, DIGITAL AIR STRIKE
