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Harbin Automotive

Scottsboro, AL

4.6
1,964 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,964 reviews

November 03, 2023

Everything was great, best experience I've had at any car dealership. Was in and out and not pressured. More

by JOERUBINO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
November 02, 2023

this dealership sucks xxx and I hate it. they refuse to fix your car under specific recalls and warranties, specifically, xxxx FORD. More

by PHILLIPS.GABRIELLE1134
Recommend Dealer
No
Employees Worked With
Hayden Gray
November 01, 2023

Troubleshooting was performed promptly and problem was identified. Dealership provided an estimate for repair. Repair was less than estimate. Part needed was obsolete from Ford, but dealership located cor More

by JKPHILLIPS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Mike Mayhan, Dylan Farmer, Brandon Shelton, Regina Hancock, Hayden Gray
October 31, 2023

Harbin should invest all their profits this year into a cloning machine and creat 10 more Dylan Farmers offering world class customer service to everyone!!! He is an exemplary employee and what every othe More

by WADE.ETHERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
October 31, 2023

I just recently purchased a 2019 VW Beetle via the internet and cannot say enough great things about the whole dealership and delivery service. I dealt primarily with Heather Duvall. She was awesome!! More

by BETSYHUBBLE
Service Time
Recommend Dealer
Yes
Employees Worked With
Heather Duvall
October 30, 2023

Servicing your new Ford couldnt be easier than with Harbin Fords Service Department. Picked up my new Ford, serviced the vehicle, and returned it ready to go. I highly recommend Harbin Ford. More

by ALAN.MANTOOTH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Atchley
October 28, 2023

Thank you for being so quick to want to right the wrongs and getting my car back up to par. More

by SHANNANRHEAL
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Dylan Farmer
October 28, 2023

I can't speak for everyone at Harbin but Dylan Farmer is like a majestic wild stallion that they tamed to provide world class customers service. He is like Oprah, you get great customer service, you get gre More

by WADE.ETHERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
October 28, 2023

Great place to buy a new vehicle these guys are pros and very customer focused. Will work hard to give you the best deal on new and used. Thank you Harbin Ford. More

by SFRENCH61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Anthony Manning, Eric Franks
October 27, 2023

Amazing! Very understanding of my concerns and willing to work with me. Management and sales department. More

by MIRANDAWATSON44
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Craig Davis
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