
Harbin Automotive
Scottsboro, AL
Filter Reviews by Keyword
By Type
Showing 1,968 reviews
They were very helpful with answering questions and making feel that my car was in good hands!! Awesome job !! Well done !! Thanks They were very professional and made me at ease that they would be making feel that my car was in good hands!! Awesome job !! Well done !! Thanks They were very professional and made me at ease that they would be able to fix my car More
amazing dealership. Hassle free and transparent prices . They were honest and helpful. The car i bought from them is running good and doesn’t have any issues They were honest and helpful. The car i bought from them is running good and doesn’t have any issues More
We just want to say thank you to Matthew Norris for helping us purchase our car. He was straight forward about everything. There was no pressure to buy and a very relaxing experience. Thank you again e helping us purchase our car. He was straight forward about everything. There was no pressure to buy and a very relaxing experience. Thank you again everything! More
Had a 3:30pm appointment on Mon. 4-19-21 checked in at the desk had 1 vehicle in line in front of me . 2 other people came in 15 minutes after me one said he had a 4 pm appointment the other one have no the desk had 1 vehicle in line in front of me . 2 other people came in 15 minutes after me one said he had a 4 pm appointment the other one have no appointment . At 4:15 they pulled the 4 pm appointment into the service center and started working on it. I went to the desk to ask how long it was going to be before they got my vehicle in , i was told they were short handed and would check and see how long . They came back and said they were going to pull a tech from the other side and have him start on my truck . I left there after 5pm , i don't understand why the 4 pm was put in front of my 3:30 appointment . I have been doing business there with other trucks for a long time from oil changes , brakes , repairs , tire and etc. I am not sure if the service continues like this one that i will continue to be a customer. More
Fast and friendly service. Competitive pricing. Hayden did a great job explaining what was suggested and needed foe the service. Overall very, very pleased with the experience. did a great job explaining what was suggested and needed foe the service. Overall very, very pleased with the experience. More
Total CHAOS !Additionally:Waiting room-area on the Total CHAOS ! Additionally: Waiting room-area on the Quick Lube side: Run down and congested. Concrete surface of the auto-service pull-up area: Total CHAOS ! Additionally: Waiting room-area on the Quick Lube side: Run down and congested. Concrete surface of the auto-service pull-up area: Filthy and completely covered with dirt, grease and oil. Service desk: A scattered mess. More
Overall had a great experience. Everyone I worked with was helpful and polite. They were able to get my Explorer done in a timely manner. Have used Harbin before and will definitely be back. was helpful and polite. They were able to get my Explorer done in a timely manner. Have used Harbin before and will definitely be back. More
Anthony Manning is a great salesman! He is so easy to work with! I would recommend anyone to deal with Anthony. I told him what I was looking for and he found the perfect vehicle. work with! I would recommend anyone to deal with Anthony. I told him what I was looking for and he found the perfect vehicle. More