Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harbin Automotive
Scottsboro, AL
1,968 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,968 reviews
May 12, 2021
Had a small miscommunication about what car we were looking for but it got worked out and were able to use the Friends and Partners ( not sure that is the right name ) my husband got from CSX. And was looking for but it got worked out and were able to use the Friends and Partners ( not sure that is the right name ) my husband got from CSX. And was able to save some money More
by CAMELOT4409
Verified CustomerEmployees Worked With
Lee Bradford, Bobby Card, Blake Mayes
May 11, 2021
Hands down best in the business! Harbin is a local family owned business that treats their customers like family. It is the only place I'll buy from for now on owned business that treats their customers like family. It is the only place I'll buy from for now on More
by OUTDOOR_LAMAR
Employees Worked With
Craig Davis, Lorreta Painter, Laura Ryan
May 06, 2021
I recommend Harbin 100%. I’ve always even treated well every time I’ve bought a vehicle. They always help me find what I’m looking for. every time I’ve bought a vehicle. They always help me find what I’m looking for. More
by KATHY.STEWART54
Employees Worked With
Chris and Matt were very helpful.
May 04, 2021
I never go in without appoint because this Quick lane is always busy place. I never go before calling for appointment. I have been going here since 2/2017. Always friendly and excellent service. always busy place. I never go before calling for appointment. I have been going here since 2/2017. Always friendly and excellent service. More
by Geri
Employees Worked With
Hayden Gray
May 04, 2021
They Listened to what I wanted. Were Considerate and informative to me .Chris Nelson helped me my first visit but was out when I came back so Matt Norris his partner took up the wonderful service I alwa informative to me .Chris Nelson helped me my first visit but was out when I came back so Matt Norris his partner took up the wonderful service I always receive at Harbin. More
by KATHY.STEWART54
Employees Worked With
Matt Norris. And Chris Nelson
May 03, 2021
Was in fast oil change lane. 2 hours later I return and my car is second in lane(not done) Well it seems a salesperson took my car out of line in order to evaluate and prepare a purchase price. The gent my car is second in lane(not done) Well it seems a salesperson took my car out of line in order to evaluate and prepare a purchase price. The gentlemen who checked me in quickly got my car in next. He was professional but offered no explanation. I did not give permission to have my car poked and prodded. Just oil chg More
by DISCOME88
Employees Worked With
Chris Nelson
April 29, 2021
Can’t say enough about how everyone is so nice. Especially when they are so busy I don’t believe the stress they are under with trying to get there cars serviced. They try to give you a time but pe Especially when they are so busy I don’t believe the stress they are under with trying to get there cars serviced. They try to give you a time but people don’t realize that if something comes up with there repair it’s going to take longer. I would rather wait longer knowing it’s being done right More
by ANDREWMYSLAK
Employees Worked With
Craig Davis, Laura Ryan
April 29, 2021
Excellent experience. Quick process. And honest people! I would highly recommend them to anyone and we will definitely be back when we need another car! would highly recommend them to anyone and we will definitely be back when we need another car! More
by HANNAHRULE0
Employees Worked With
Heather Duval
April 29, 2021
Everyone at Harbin was helpful and friendly. They helped me find exactly what I was looking for. Taylor was my salesman and was wonderful.Harbin even gave me a good trade in price. This is a fantastic deale me find exactly what I was looking for. Taylor was my salesman and was wonderful.Harbin even gave me a good trade in price. This is a fantastic dealership. More
by BOWEBB
Employees Worked With
Taylor, Bobby Card, Devan Bordner
