Harbin Automotive

Very friendly staff and quick repair on my vehicle. Made appointment within a few days and repair was made while I waited in the waiting area. appointment within a few days and repair was made while I waited in the waiting area. More

My car is riding smoothly on the road now. I appreciate the service department and the use of the car while mine was being worked on. the service department and the use of the car while mine was being worked on. More

I was very pleased with the fast friendly service! They had me in and out as quickly as possible! The service team was very knowledgeable! had me in and out as quickly as possible! The service team was very knowledgeable! More

The receptionist Loretta Painter was great. She explained what the mechanic did in detail. Most importantly she recognized the sticker shock reaction and maneuvered me to a mental neutral place and told me what the mechanic did in detail. Most importantly she recognized the sticker shock reaction and maneuvered me to a mental neutral place and told me to take my time and think about it. That allowed me time to contemplate and understand all that was involved. I thank you for her. I More

My service rep was friendly and courteous. Price to scan My service rep was friendly and courteous. Price to scan a code on the vehicle was excessive. Over a thousand dollars to drop the gas tank low enou My service rep was friendly and courteous. Price to scan a code on the vehicle was excessive. Over a thousand dollars to drop the gas tank low enough to replace a sensor on top, also viewed as pricey. More

We were traveling from Illinois to Alabama to visit friends when the rear air-ride went out on my Ford Expedition late Friday afternoon. I took it to Harbin and Regina was at the service desk. I explai friends when the rear air-ride went out on my Ford Expedition late Friday afternoon. I took it to Harbin and Regina was at the service desk. I explained my situation and she did a great job getting me scheduled and getting the vehicle repair and we were back on the road by noon Monday. More

Treated nicely , friendly , told me what I needed and did the maintenance work promptly . Provided a nice comfy place to stay while they worked . !! Then sent me an email offering my money back to trade!!🤣� the maintenance work promptly . Provided a nice comfy place to stay while they worked . !! Then sent me an email offering my money back to trade!!🤣🤣 More

The man that checked me in was so nice and made everything very easy! They were able to see me right then and there. Had to get spark plugs in my car and they did the job seem so easy. Thank you Ha everything very easy! They were able to see me right then and there. Had to get spark plugs in my car and they did the job seem so easy. Thank you Harbin Automotive and the staff that worked on my car. More

Awesome experience. Chris, Michael, and Angie were amazing. While my car is a used car, it feels like a new car with the amazing condition it is in. They were very helpful with our financing, and over amazing. While my car is a used car, it feels like a new car with the amazing condition it is in. They were very helpful with our financing, and overall, were very kind, professional and considerate. Worth the drive from Nashville. Highly recommended. More

I got a flat on Fri, went to Harbin on Sat. New tire needed to be ordered (only 27,200 miles on old one), supposed to be in on Mon. Didn't come in until Tues, had to wait until Wed before they could pu needed to be ordered (only 27,200 miles on old one), supposed to be in on Mon. Didn't come in until Tues, had to wait until Wed before they could put it on, then was charged an extra $15.00 to put nitrogen in like the other tires had. More