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Harbin Automotive

Scottsboro, AL

4.6
1,968 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,968 reviews

November 23, 2023

Brandon met me before I made it inside and took care of me. I left the van with him for servicing and it was ready when I returned. Service at Harbin QuickLane is very easy. More

by MKENNAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
November 21, 2023

Mark, Nick, and the salesman who had owned a Bronco went out of their way to get us familiar with ours. Harbin was able to get out Bronco order submitted when even the biggest dealership couldn’t. Nick was More

by DAVMOLLCELESKI
Recommend Dealer
Yes
Employees Worked With
Mark, Nick
November 17, 2023

Very nice, sometimes seems to take longer than necessary, but courteous, thanks for the service More

by DAVBECKERCCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer, Brandon Shelton
November 16, 2023

Have an Equinox for 8yrs now that is brought back to the dealership for any maintenance. Service center is very professional and efficient. Very easy to approach More

by LAURAAGIBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon , Dylan Farmer, Brandon Shelton
November 15, 2023

If you google the phase "amazing customer service" then click images you will see a picture of Dylan Farmer. Dealing with Mr. Farmer is the equivalent of limiting out on open day of duck season. I once hea More

by WADE.ETHERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
November 13, 2023

Had the needed part in stock and installed it quickly while I waited. Great service! More

by WVCOLONEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Hancock
November 12, 2023

Brandon is a good sales person should b saleing cars instead of servicing them ok More

by KEN.JUSTICE1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
November 11, 2023

They are very helpful. I will go back to this place again to purchase my next car. More

by SHKIM770
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Bobby Card
November 11, 2023

Look up my vehicle and knew what needed to be done. Kept me informed and no surprise costs. More

by ANDERSONANITA086
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton, Hayden Gray
November 10, 2023

The Salman was nice and there was no pressure love the car and everyone was friendly More

by ONNIECOOPER47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Sanders
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