Harbin Automotive
Scottsboro, AL
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Pleasant, clean , friendly staff, from the sales to the final person that showed me how the buttons and dash worked.. final person that showed me how the buttons and dash worked.. More
Wanted to follow-up from my previous visit experience as that rating represented my experience. This most recent visit (the actual repair) was excellent. I was called by Craig and he clearly explained th that rating represented my experience. This most recent visit (the actual repair) was excellent. I was called by Craig and he clearly explained the repair and the repair happened just as explained - in a very timely manner. There was a 'small' hiccup with the vehicle pick-up but Nicole was extremely helpful and was able to fix that problem immediately. Overall, a great experience - Leadership matters! More
Of all the dealerships I have experienced in my 75 years, HARBIN is right at the top. Mark Warren took the time to explain all the options and features of the trucks I was interested in. Nick worked hard to HARBIN is right at the top. Mark Warren took the time to explain all the options and features of the trucks I was interested in. Nick worked hard to give us the best deal and most for our trade. Tyler in accessories worked with us to get the bed cover, under the seat storage, seat covers, rear wheel well covers, and because our F150 is four wheel drive we wanted BF GOODRICH ALL TERRAINS. When the truck was ready and wheels were installed I asked Devon in service if there was a rebate and he said he had already done the paperwork for the rebate and handed me a copy. Everyone at HARBIN went above and beyond and made us feel like we valued as customers. Thank you HARBIN!!! More
Service was completed in a timely manner. Polite and informative staff. Will definitely recommend for anyone needing service on their vehicle. Have been doing all my service work here for the Polite and informative staff. Will definitely recommend for anyone needing service on their vehicle. Have been doing all my service work here for the last 2 years and will continue to do so. More