Harbin Automotive

Harbin Automotive is my go-to when it comes to purchasing and maintenance on my vehicles. Every staff position is filled with someone who gives you personal attention and truly loves their job! Highly recomm and maintenance on my vehicles. Every staff position is filled with someone who gives you personal attention and truly loves their job! Highly recommended! Brandon Shelton got me back on the road in record speed! Thank you Harbin Automotive! More

Very courteous and went above and beyond to get our tires taken care of and our satisfaction assured. taken care of and our satisfaction assured. More

Thankful for Mark and Shannon Hammons for answering my many questions. As a single mom I need to trust the people I deal with and have never regretted sticking to Harbin for my car purchases. many questions. As a single mom I need to trust the people I deal with and have never regretted sticking to Harbin for my car purchases. More

excellent service easy trade great deal very fair. went out of their way to make it easy. will be back! went out of their way to make it easy. will be back! More

Regina was very courteous and helpful, she answered all my questions about the service and some of the recalls that I needed done. my questions about the service and some of the recalls that I needed done. More

Kim was very helpful and gave us all the information we needed and kept checking on our comfort. needed and kept checking on our comfort. More

Kim was amazing. Best sales rep I’ve ever dealt with in my life. Thanks Kim! Best sales rep I’ve ever dealt with in my life. Thanks Kim! More

Harbin automotive got me in and out in a timely manner after making an appointment. The service advisor was polite and helpful throughout the process. I will be using them from now. after making an appointment. The service advisor was polite and helpful throughout the process. I will be using them from now. More

Mark conveys honesty and expertise for Harbin. The purchase process was very professional and fast. The purchase process was very professional and fast. More

3 weeks ago I noticed my vehicle brakes were not right . I took my Jetta I purchased there to have my breaks checked. I was told my breaks were fine. On may 4th I had a scheduled service appointment . On I took my Jetta I purchased there to have my breaks checked. I was told my breaks were fine. On may 4th I had a scheduled service appointment . On may 4th your service technician informed me that my rear breaks were metal to metal and that I needed new breaks. On may 4th Your service dept charged me for rear break service. I question why I was told prior that my breaks were fine. ? On may 4th I also paid for an oil change . Yesterday . May 6th I noticed puddles of oil on my new cement driveway , where Jetta had been parked . Now I cannot drive Jetta leaking this much oil until Monday. On Monday May 8th. I will take Jetta to Harbins . I will speak to owners of Harbin Before any more service work is performed on my Jetta More