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Harbin Automotive

Scottsboro, AL

4.6
1,964 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,964 reviews

July 13, 2023

Overcharged for oil change, Car holds 6 quarts, charged me for seven. When I asked why he said that's the way the system works. Said it took 6.1 quarts which is a way of over charging for something you did More

by AMSAT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden Gray
July 12, 2023

Regina was extremely helpful and friendly. She is very responsive to questions and has great knowledge of the issues my car was having. More

by JENNIFERROUSE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Hancock
July 11, 2023

BRANDON was great to deal with the wait time was unacceptable took nearly 3 hours for old change not good More

by FRANKLETSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
July 11, 2023

Always friendly and easy to work with. Reasonable prices on parts and service. Will definitely continue to do business with them. More

by WONDERDOG32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
July 10, 2023

As an out of towner we dropped in with no notice and with engine troubles; they immediately got the truck in the workshop, then found and sorted the problem. We could then continue on our way with minimal ha More

by TRENTGROVES30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
July 10, 2023

The customer service I received from Mr. Dylan Farmer was amazing!! If he was the service manager or they hired 3 more of him I would become a life time customer. Dylan was extremely profess More

by WADE.ETHERTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
July 10, 2023

Took care of my needs on my bronco. Just had recalls but everything was good More

by 21JANETHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis
July 10, 2023

Great experience working with Jason White. Delivered vehicle to my home with full tank of gas and cleaned. More

by PAULDUGHI
Recommend Dealer
Yes
Employees Worked With
Jason White
July 07, 2023

Harbin provides great service and very helpful. They even drove me to a coffee shop while I waited. More

by DUSTIN.R.MAHONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer, Regina Hancock
July 07, 2023

Very friendly , nice of people to deal with , very helpful ,all your sales people work good together. More

by STEDAVIS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Mike Mayhan, Dylan Farmer, Brandon Shelton, Regina Hancock, Hayden Gray
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