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Harbin Automotive

Scottsboro, AL

Overview
Reviews
4.6
1,966 Reviews
Call Dealership (256) 676-6957
View Awards

564 Micah Way

Scottsboro, AL

35769

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Showing 1,966 reviews

February 08, 2024

They made me feel at home. The salesman that helped us was quick and provided good customer service. We felt like if you need an automobile, you should visit Harbin Automotive! More

by Joe Rector
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Jolley
Report | Print
Feb 08, 2024 -

Harbin Automotive responded

Joe, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Team at Harbin Chevrolet

February 06, 2024

Came in for service and it was fast and easy! Awesome service department. Highly recommend Harbin Service for everyone. More

by autumnkeeton05
Recommend Dealer
Yes
Employees Worked With
Dalton West, Craig Davis, Mike Mayhan, Dylan Farmer, Brandon Shelton, Regina Hancock
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Feb 07, 2024 -

Harbin Automotive responded

Autumn, thank you for your kind words. We feel our service department is what makes Harbin Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Team at Harbin Chevrolet

December 29, 2023

I purchased a lovely, low mileage used car in excellent condition. I drove 2 hours and it was worth it. I'll be back! More

by ptblues2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Sanders, DAS Admin
Report | Print
Jan 02, 2024 -

Harbin Automotive responded

Thank you for the wonderful review and for traveling to Harbin Chevrolet from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Team at Harbin Chevrolet

December 18, 2023

Great service didn't have to wait to long. Set up appointment went right in! Wi-fi was good! More

by STEWART.DEAN1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Craig Davis, Mike Mayhan, Dylan Farmer, Brandon Shelton, Regina Hancock, Hayden Gray
Report | Print
Dec 19, 2023 -

Harbin Automotive responded

Stewart, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. Sincerely, The Team at Harbin Chevrolet

December 17, 2023

Great service - Brandon helped me get a deal on a new set of tires and Dylan got my through quickly on a follow-up visit. More

by LIZYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer, Brandon Shelton, Hayden Gray
Report | Print
Dec 19, 2023 -

Harbin Automotive responded

Thank you so much for taking the time to write such great feedback, Liz. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Brandon and Dylan able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Team at Harbin Chevrolet

December 17, 2023

They were great too work with. Very helpful and answered all of our questions with the best of their ability. I would absolutely recommend this dealership to everyone. More

by JTUCK0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather and Ally
Report | Print
Dec 19, 2023 -

Harbin Automotive responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Team at Harbin Chevrolet

December 16, 2023

They worked quickly to help me get the price I could work with. 100% recommend More

by SINISTER8234
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MICHAEL HANCOCK
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Dec 19, 2023 -

Harbin Automotive responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car shopping incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Team at Harbin Chevrolet

December 16, 2023

Everyone at Harbin ford has as super friendly,had a great experience buying our new Bronco heritage More

by JENNYREBECCAWELDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Warren, Bobby Card
Report | Print
Dec 19, 2023 -

Harbin Automotive responded

Jenny, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Harbin Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, The Team at Harbin Chevrolet

December 16, 2023

Great service all around, I’ll check there first next time I buy a vehicle. More

by SCOTTDS279
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Warren, MICHAEL HANCOCK
Report | Print
Dec 19, 2023 -

Harbin Automotive responded

Thank you so much for taking the time to share your feedback with us, Scott! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Team at Harbin Chevrolet

December 15, 2023

I trust Harbin Ford! I have been coming for over 20 years for my service on my vehicles. They treat me right and work with me to give me the best service. More

by BRENDA.GREENE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
Report | Print
Dec 18, 2023 -

Harbin Automotive responded

Thank you for the positive review, Brenda, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Team at Harbin Chevrolet

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