Harbin Automotive
Scottsboro, AL
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The best purchasing experience I have had. Mark is very easy to work with, my wife suffers from anxiety and she remained comfortable through the experience. I have had her walk out of dealers Mark is very easy to work with, my wife suffers from anxiety and she remained comfortable through the experience. I have had her walk out of dealers in the past because of high pressure techniques. This experience was totally relaxed. More
Awesome! Harbin helped me drive off in a brand new car even though I have low credit score. The service was very good, the employees there were very respectful Harbin helped me drive off in a brand new car even though I have low credit score. The service was very good, the employees there were very respectful, helpful and very patient! More
very good They were very friendly. Took time without pressure or hassle to show us several options within our budget. We have purchased several vehicles fro Har They were very friendly. Took time without pressure or hassle to show us several options within our budget. We have purchased several vehicles fro Harbin and would recommend anyone to purchase from Harbin. More
Very Pleasant Experience There was a sense of a family atmosphere. Salesman explained that they all work on salary. This was extremely welcomed as it put us at ease that we There was a sense of a family atmosphere. Salesman explained that they all work on salary. This was extremely welcomed as it put us at ease that we were getting the right car with the right deal. Very pleased with all aspects of the experience. We found just what we were looking for and there was no pressure to buy something more expensive than what we wanted to spend. Will definitely come back for our next car and for our service. More
Great Service I have been using quick lube since Word Chevy was purchased by Harbin. You guys do a great job and I intend to use y'all for a long time as long as yo I have been using quick lube since Word Chevy was purchased by Harbin. You guys do a great job and I intend to use y'all for a long time as long as you continue to do a great job. Thank you, Donald McGaha More
Truck Service They did everything i asked them to do. They told me what would need to be replaced in the future.The staff is very nice to everyone that comes in. They did everything i asked them to do. They told me what would need to be replaced in the future.The staff is very nice to everyone that comes in. More
Great dealership Frenchy was great to work with. Not pushy like some dealerships I've dealt with in the past. Very helpful with his experience with the car I bought. Frenchy was great to work with. Not pushy like some dealerships I've dealt with in the past. Very helpful with his experience with the car I bought. More
Excellent car buying experience Jason was great to work with and very friendly. He showed extensive knowledge by answering any questions we had. The entire car buying experience, fro Jason was great to work with and very friendly. He showed extensive knowledge by answering any questions we had. The entire car buying experience, from start to finish, was great and without the sales pressure. This was the best experience I have had at a car dealership. More
Very positive experience I worked with Win Harbin and Mark Warren. They ordered the Mustang and I was able to take delivery 10 weeks later. They were very friendly, helpful I worked with Win Harbin and Mark Warren. They ordered the Mustang and I was able to take delivery 10 weeks later. They were very friendly, helpful and knowledgeable. More
Excellent experience I hate buying cars, but the search for a vehicle for a teenage driver Is especially troubling and should scare anyone. But once you settle on a few ma I hate buying cars, but the search for a vehicle for a teenage driver Is especially troubling and should scare anyone. But once you settle on a few makes and models, the Internet can, at least, provide you with options from dealers or direct from individuals. Armed with that data, and a healthy trust in the mechanic I call the son I didn't have, I chose to go with a dealership and a vehicle with quite a few miles on it, but still looked good. The Harbin website for used vehicles was better than most (I've looked at many). The ubiquitous pop up "offer to chat with you" was there, but rather that punch the button to do so, I simply called the number on the screen which was promptly answered by Bobby Card. He was polite, helpful, and ready to answer my questions in a professional manner. I wanted to see the vehicle the next day, he would be out, I learned, but deftly handed off the conversation to his partner Mark Warren. The following day I met with Mark and after a test drive, great conversation, including a very nice chat with Win Harbin, and (of course), a bit of haggling, was very satisfied with the deal and extremely impressed with Mark's knowledge of vehicles in general and this one specifically - they acknowledged an issue that your typical buyer would never know about. I haven't seen that kind of honesty in a while. They clearly have an excellent business manger as they thought my finance rate (due in part to the mileage of the vehicle), would be high. Kudos to Michael Curry who made the "how many docs do have to sign?" much more pleasant than I have experienced in the past with other dealers. Also, they were able to find a much better rate. Overall highly recommended. More