Harbin Automotive

Love Harbin! Always helpful and love that we don't have to travel to find the best deal because the best deal is HERE at Harbin Ford. Always helpful and love that we don't have to travel to find the best deal because the best deal is HERE at Harbin Ford. More

Harbin Tradition Excellent service and cooperative staff. I come back because this is the Harbin tradition and what I appreciate in an auto dealer and service provide Excellent service and cooperative staff. I come back because this is the Harbin tradition and what I appreciate in an auto dealer and service provider. Great people and great products. More

Wonderful Experience Wonderful experience. Geoff Vosen took the time to drop me back off at work and Loretta Painter was great setting everything up for me. Great team, v Wonderful experience. Geoff Vosen took the time to drop me back off at work and Loretta Painter was great setting everything up for me. Great team, very professional and always puts the customers needs first! More

My first Ford I came to Harbin not expecting to get anything, but walked away with a really great car. This is my first big purchase, and I'm glad I went with this I came to Harbin not expecting to get anything, but walked away with a really great car. This is my first big purchase, and I'm glad I went with this dealership. More

Don't go if you are in a hurry!! I went for a standard oil change and tire rotation. There was only one vehicle ahead of me in line and I waited almost 2 hours to get the service I ne I went for a standard oil change and tire rotation. There was only one vehicle ahead of me in line and I waited almost 2 hours to get the service I needed. I usually go to Gentry's Chevrolet in Kimball, Tn and have never waited that long. Not to mention that the EXACT SAME SERVICE is over 20 dollars cheaper there. More

Oil Change & Service Took my new car in for service and car wash; have taken my vehicles to Quick Lane for years. However, this time I was disappointed. Vehicle service it Took my new car in for service and car wash; have taken my vehicles to Quick Lane for years. However, this time I was disappointed. Vehicle service itself was performed but when I saw the assistant technician dirty and greasy sit in my vehicle to drive it out bothered me. He moved it out and parked it. After 15 minutes sitting outside I asked how long it would take to get the car washed. Attended stated 6 to 10 minutes; assistant technician misread ticket. When the car was pulled out of the car wash and parked as I entered the vehicle I was surprised the driver seat was still clean. However, the center counsel had grease on it. Not good! Service Attendants are always friendly - no problem their! More

So far so good with all my experiences wtih Hargin Ford I have not any issues with the service department or any other issues with this dealership since I bought the first ford I have ever owned. The Ford I have not any issues with the service department or any other issues with this dealership since I bought the first ford I have ever owned. The Ford Fusion I purchased performs very well and has all of the things that I need each day. I am a happy camper at this point in time and see no reason that this will change. I highly recommend this dealer to all my friends and family. More

just went in for oil change always go out of there way to put a deal together for me customer service great very friendly did not have any problems very satisfied with escape we always go out of there way to put a deal together for me customer service great very friendly did not have any problems very satisfied with escape we bought More

Oil change + Transmission Check The oil change was done quickly and efficiently. The transmission was shifting a bit roughly at times. Although they were not able to get the proble The oil change was done quickly and efficiently. The transmission was shifting a bit roughly at times. Although they were not able to get the problem to occur, they drove the car for nearly an hour trying to get it to happen. For this, there was no charge. More

Above and beyond Salesman, Lee was awesome! Finance department went above and beyond to help me! I strongly recommend using Harbin and I will return for service and fu Salesman, Lee was awesome! Finance department went above and beyond to help me! I strongly recommend using Harbin and I will return for service and future purchases! More