Harbin Automotive
Scottsboro, AL
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Incredibly nice manners along with a very pleasing and accommodating, and a very professional attitude and demeanor. Service Rep Dylan was a true pleasure to work with. They got the necessary work do accommodating, and a very professional attitude and demeanor. Service Rep Dylan was a true pleasure to work with. They got the necessary work done in a minimum of time, and they made certain that I was pleased with how they resolved my issues. They also provided me with a courtesy ride home on two different occasions. These folks take the angst out of having vehicle service work done! Why would I ever want to go anywhere else for service work? My thanks and compliments to this dealership. I would, and do, highly recommend them to my friends and associates. More
No call backs and very slow on scheduling recall work, just show no interest in wanting to schedule the work and I have to call back 5 days later after being told would get a call back, they were busy at just show no interest in wanting to schedule the work and I have to call back 5 days later after being told would get a call back, they were busy at the time More
Both times I had my old changed there they just ran the bill up. $580 the last oil change and i paid over $1000 the first time. They get you in there then tey come up with a bucnch of extra xxxx that dont bill up. $580 the last oil change and i paid over $1000 the first time. They get you in there then tey come up with a bucnch of extra xxxx that dont need. I will never go back to Harbin ford they are a bunch of crooks. The most I have ever paid at any other ford dealer is $190 for oil change. More
Only one in the area that was able to place my order, emailed me during the process and once was delivered had it ready immediately, at the pickup the paperwork was very quick and orientation answered a emailed me during the process and once was delivered had it ready immediately, at the pickup the paperwork was very quick and orientation answered all the questions. More
Best service advisor in the world. First time there they helped me check in. Finished the job early. Had my truck unlocked with the keys in to ready to go. Love this place. I will be b First time there they helped me check in. Finished the job early. Had my truck unlocked with the keys in to ready to go. Love this place. I will be back. More