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Harbin Automotive

Scottsboro, AL

4.6
1,964 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,964 reviews

July 20, 2023

Great guys and personable service. I always get good recommendations and information from this department. More

by GOODRICHROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
July 19, 2023

Incredibly nice manners along with a very pleasing and accommodating, and a very professional attitude and demeanor. Service Rep Dylan was a true pleasure to work with. They got the necessary work do More

by JOEASHMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Farmer
July 19, 2023

I always receive great service at the Quick Lane. The employees are always friendly and helpful. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Shelton
July 18, 2023

Above and beyond for the customer! Very pleased with my trip to Harbin Ford. Brandon and the team did a great job! More

by KEVINLUSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Brandon Shelton
July 18, 2023

The mechanics seem to be a little slow, so to be able to charge more More

by MARTHAHILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Gray
July 18, 2023

No call backs and very slow on scheduling recall work, just show no interest in wanting to schedule the work and I have to call back 5 days later after being told would get a call back, they were busy at More

by VFHOLD01
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Davis, Regina Hancock
July 17, 2023

Both times I had my old changed there they just ran the bill up. $580 the last oil change and i paid over $1000 the first time. They get you in there then tey come up with a bucnch of extra xxxx that dont More

by SWEETHOMETRANSPORT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Brandon Shelton
July 17, 2023

Great great experience the staff at Harbin is the best. Knowledge expertise and professionalism. Two thumbs up! More

by MAYHANM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Regina Hancock
July 16, 2023

Only one in the area that was able to place my order, emailed me during the process and once was delivered had it ready immediately, at the pickup the paperwork was very quick and orientation answered a More

by ACOMAEAST
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Atchley, Mackenzie McClelland, Mark Warren, Bobby Card
July 14, 2023

Best service advisor in the world. First time there they helped me check in. Finished the job early. Had my truck unlocked with the keys in to ready to go. Love this place. I will be b More

by CHUCK.KRUMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Mike Mayhan, Dylan Farmer, Brandon Shelton, Regina Hancock, Hayden Gray
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