Harbin Automotive

Lets make a deal ! The entire facility is very neat and clean. Very accessible. Very eye appealing from H/W 72. Very good selection of inventory to choose from. Not The entire facility is very neat and clean. Very accessible. Very eye appealing from H/W 72. Very good selection of inventory to choose from. Not a pushy Sales staff. Out of my 5 most recent visits to Dealer ships, my sales associate at Harbin, Mark Warren, was by far the most knowledgeable about the truck I purchased far and away. Mark maintained a very professional demeanor through out entire visit at Harbin. THANK YOU MARK !!!!!!!! My wife and I were very impressed at how friendly and courteous ALL of Harbin's associates treated us during our visit. More

Real Southern hospitality Great service, friendly and helpful staff, best in Scottsboro! Loved the play area for children, very open and inviting - great addition to t Great service, friendly and helpful staff, best in Scottsboro! Loved the play area for children, very open and inviting - great addition to the waiting area. More

Great Experience Made a deal on line. No haggle. Traveled 3 hours to make the purchase and everything went great. Couple of small issues that they corrected immediat Made a deal on line. No haggle. Traveled 3 hours to make the purchase and everything went great. Couple of small issues that they corrected immediately. Bobby Card and the Harbin staff were tremendous. Best car buying experience ever. Thanks. Mike & Steph More

Choices and Decisions Nice to compare major vehicles at one dealership, specifically Ford and Chevy for us. Worked with Jason White in sales. Very knowledgeable about Ford Nice to compare major vehicles at one dealership, specifically Ford and Chevy for us. Worked with Jason White in sales. Very knowledgeable about Ford Escape and Chevy Equinox which we were comparing. Both excellent cars. Hard choice. Jason was extremely helpful and offered test drives on several cars. Was patient in answering questions and courteous at all times. Actually the best salesman I've dealt with over the years. Was not pushy and provided info for us to make an informed decision. Dealt with Michael Curry in Finance. Had all paperwork completed for us to sign and was very friendly and courteous. Love my new 2015 Ford Escape. More

Service is excellent! True southern hospitality! The entire staff are the most professional group in the southeast! Highly recommend for all! The facili is excellent! True southern hospitality! The entire staff are the most professional group in the southeast! Highly recommend for all! The facility is modern and laid out well! More

GREAT !! When buying new cars I always do web research and ask around for what others think of local dealers....I also research national selling prices. Bobby When buying new cars I always do web research and ask around for what others think of local dealers....I also research national selling prices. Bobby Card and the folks at Harbin Ford didn't waste my time....my son picked out the car he wanted and Bobby cut to the chase and gave me a great price up front. I am extremely happy with our purchase...this is our second purchase from Bobby and I figure there may be more in the future. More

over and above the call of duty I would like to recognize Loretta (in the service department) for her assistance with making my experience a good one. Also the Manager Jeff Voss sho I would like to recognize Loretta (in the service department) for her assistance with making my experience a good one. Also the Manager Jeff Voss showed me that Harbin really cares about their customers. The two individuals mentioned above, went far beyond what I would expect a company to do in making my life much easier while my car was being repaired. They should be commended for their courteous attitude and help with my problem. More

Servicing my CR I would definitely recommend the service center at Harbin Automotive, They were very nice and helpful. I went without an appointment on a Saturday I would definitely recommend the service center at Harbin Automotive, They were very nice and helpful. I went without an appointment on a Saturday afternoon. I could not have been treated any better. I will definitely take my car back the next time I need any thing for my car. Thank you, Harbin Automotive Barbara Blanks More

Highly Satisfied!! Great sales staff and management!! Easy to work with and very knowledgable on vehicles. They make you feel right at Home. Highly satisfied!! Great cu Great sales staff and management!! Easy to work with and very knowledgable on vehicles. They make you feel right at Home. Highly satisfied!! Great customer service!! More

Routine oil change. I have done business with this dealership for well over 20 years even though I now live closer to other dealerships. They have always satisfied my nee I have done business with this dealership for well over 20 years even though I now live closer to other dealerships. They have always satisfied my needs and do whatever it takes. Geoff is very knowledgeable about vehicles, and explains precisely. More