Harbin Automotive
Scottsboro, AL
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Good service after the sale Was very pleased with the time taken to show us the technical interfaces with the new vehicle, Liked the full tank of gas also. Would like to have s Was very pleased with the time taken to show us the technical interfaces with the new vehicle, Liked the full tank of gas also. Would like to have seen a military or repeat customer discount. Very efficient processing of paperwork and friendly people. Appreciate Fords refusal to take the government handout a few years ago. More
Hardin Automotive They are amazing to work with. I had considered going to another dealership but decided to try locally. Ronnie Day was amazing to work with and really They are amazing to work with. I had considered going to another dealership but decided to try locally. Ronnie Day was amazing to work with and really listened to call of my concerns and was able to get me a wonderful deal. I will be doing future business with them and look forward to recommending them to all my family and friends. More
Great staff, amazing new car! Harbin helped us find the perfect vehicle for our growing family. They took their time with us to make things perfect. We have bought two cars from he Harbin helped us find the perfect vehicle for our growing family. They took their time with us to make things perfect. We have bought two cars from here and will continue to buy from her! More
Excellent Harbin's service department and Quick Lane are always exceptional. I would like to bring attention to the Service Manager Geoff in particular. He is a Harbin's service department and Quick Lane are always exceptional. I would like to bring attention to the Service Manager Geoff in particular. He is always willing to take the time and effort to help and answer questions. More
A real pleasure It was a pleasure purchasing my new truck from the Harbin Ford team. I could not be more pleased with my new F150 Platinum. Unbeatable price, service, It was a pleasure purchasing my new truck from the Harbin Ford team. I could not be more pleased with my new F150 Platinum. Unbeatable price, service, hospitality; and overall pleasure to do business with. My business looks forward to purchasing many new trucks in the future from Harbin Ford. More
Good experience!! With my "points" was less than $5.00. Went in for an oil change and tire rotation. Always professional and takes care of my needs. With my "points" was less than $5.00. Went in for an oil change and tire rotation. Always professional and takes care of my needs. More
wait time when we arrived to get an oil change & tire rotation , we were 4th in line for this visit. My question is why were other cars pulled ahead of the 4 of when we arrived to get an oil change & tire rotation , we were 4th in line for this visit. My question is why were other cars pulled ahead of the 4 of us that were already in line & scheduled for service., after vehicle was finally pulled into the bay it was ready in 30 minutes. After the 3.5 hour wait, still just trying to figure out how I can move ahead of others waiting for service on future visits. Will always continue to use quick lane service just wanting to know why all other vehicles went for service before the 3 & mine being the only 4 in line when service was scheduled. I'm not angry at anyone at quick lane just wanting to know how all other vehicles were moved in before the only 4 that was in line & scheduled. More
Harbin service what they sell. I recently purchased another new King Ranch from Harbin. Over the past 10 years we have come to trust Harbin with not only our new vehicle purchases b I recently purchased another new King Ranch from Harbin. Over the past 10 years we have come to trust Harbin with not only our new vehicle purchases but the entire maintenance program for our fleet. We operate F150 to F550 and Chevy 3500’s. The service department gets us in and out and tracks each vehicle’s maintenance history. Since choosing to consolidate our maintenance about 6 years ago we have had almost zero down time with vehicles as our trucks travel interstate extensively. You can purchase a vehicle from anybody but are they there when you need service? Harbin’s service department is always ready to support their customers. More
Second purchase. That really says it all. Over the past 50 years, I have purchased 50-60 cars, trucks, vans, suv's and motorcycles. This is my second purchase from Harbin. They are knowledgeab Over the past 50 years, I have purchased 50-60 cars, trucks, vans, suv's and motorcycles. This is my second purchase from Harbin. They are knowledgeable, friendly, and easy to negotiate with. They give very fair trade values. More
Treated as a friend Bobby took such great care of us, and he was patient with me, even after helping me transfer all my belongings into one vehicle, only for me to change Bobby took such great care of us, and he was patient with me, even after helping me transfer all my belongings into one vehicle, only for me to change my mind and get a different car! He even checked on me and assisted me on his day off. We loved our experience so much that we encouraged our friends who were in the market to come buy a car from Harbin the next day! More